JoAnn B. Carroll

JoAnn B. Carroll serves as a Contracting Officer responsible for managing the full lifecycle of federal acquisitions, ensuring compliance with FAR regulations and promoting efficient, transparent procurement practices. She oversees competitive solicitations across a diverse range of professional services, with a focus on training, management consulting, and facilities support. Her role is central to aligning agency operational needs with strategic sourcing objectives, ensuring that contracts deliver high-value outcomes while upholding fiscal accountability and regulatory integrity. She routinely handles complex service-based procurements requiring detailed performance metrics and contractor performance evaluations. While specific contractor names are not available, her procurement patterns indicate consistent engagement with a broad spectrum of vendors, including small businesses, general service providers, and specialized consulting firms. She fosters collaborative relationships with contractors who demonstrate strong past performance, technical capability, and compliance with socioeconomic requirements. Her approach emphasizes fair competition, clear statement of work development, and performance-based contracting to drive accountability and service quality. Carroll demonstrates a strong commitment to small business participation, with nearly 45% of her awards directed toward set-aside programs. She frequently utilizes Total Small Business Set-Asides under FAR 19.5 and actively promotes 8(a) competed contracts, alongside Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides. Her procurement strategy reflects a deliberate effort to expand opportunities for disadvantaged and veteran-owned firms, consistently integrating socioeconomic goals into acquisition planning. Her primary procurement focus lies in NAICS 611430 (Professional and Management Development Training), 561210 (Facilities Support Services), and 541611 (Administrative Management Consulting), indicating deep expertise in human capital development, operational support, and organizational effectiveness services. She also regularly procures office equipment leasing and specialized IT support services, demonstrating proficiency in both administrative and technical domains. Her work supports mission-critical functions through the acquisition of high-quality, compliant, and performance-driven professional services.