Noreen Pleines

Noreen Pleines supports the Office of Acquisition and Grants at the Social Security Administration in executing mission-critical procurement activities that enable the secure and efficient delivery of social security services. While her formal title is not specified, her role centers on managing acquisitions for operational infrastructure, including facility maintenance, administrative support services, and technology-enabled systems that underpin benefit processing and public trust. She routinely handles contracts for non-IT services such as facility operations, catering, and specialized construction, aligning with the agency’s broader goals of sustaining reliable physical and administrative environments for core program functions. Her primary contractor relationships include CA, Inc., Johnson Controls, Inc., East Coast Welding & Construction Co., Inc., and Colorid, LLC, reflecting a mix of large, established vendors with expertise in facility management, mechanical systems, construction, and specialized graphic services. These partnerships indicate a pattern of engaging seasoned contractors for long-term, high-reliability services rather than transient or highly technical IT solutions, suggesting a focus on operational continuity and compliance with federal facility standards. Pleines’s contracting activity shows a strong preference for open competition, with 77.6% of awards issued without set-aside restrictions. However, she consistently supports small business participation, allocating 22.4% of awards to total small business set-asides under FAR 19.5, demonstrating a balanced approach that prioritizes competition while ensuring opportunities for qualified small businesses. Her procurement focus is dominated by NAICS codes 721110 (hotels and motels) and 722320 (caterers), indicating significant investment in lodging and food services for SSA field offices, training centers, and event operations. Additional activity in 332913 (plumbing fixture manufacturing) and 337214 (office furniture) reveals a niche but consistent demand for facility upgrades and administrative furnishings. Her expertise lies in procuring non-IT, facility-sustaining services that ensure the physical and logistical readiness of SSA’s nationwide operations.