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24/7 Help Desk and Technical Support

Active

Federal

Response Deadline06/19/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing continuous, 24/7 help desk and technical support services specifically for the DataBridge Suite software used across VISN 7 facilities. The scope includes customer support, troubleshooting, and incident resolution to ensure seamless operation and timely assistance for any software-related issues encountered by users. This service will be delivered under a subcontract arrangement governed by NAICS code 541512, which pertains to computer systems design services. Issued by the Department of Veterans Affairs through the 247-NETWORK Contract Office 7, the contract aims to enhance the technological support framework serving veterans' healthcare facilities. The solicitation was posted on June 12, 2026, with a response deadline of June 19, 2026, signaling a short turnaround for potential subcontractors to express interest. Although specific location details and points of contact are not provided, the contract’s focus remains on supporting the VISN 7 region, underscoring its importance in maintaining critical healthcare IT infrastructure.

General Info

Provide 24/7 help desk and technical support for DataBridge Suite across VISN 7 facilities.

Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

GA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 12

subcontract

Response DeadlineJun 19

Submission deadline

Response Deadline

06/19/2026, 03:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide round-the-clock customer support, troubleshooting, and incident resolution for the DataBridge Suite software across VISN 7 facilities.

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