This Solicitation opportunity from Massachusetts was posted on September 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
27SEPRLS3 | Problem Resolution System Complaint Resolution Assistance | RFR
Contract Overview
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The Massachusetts Department of Elementary and Secondary Education (DESE) is seeking a vendor to provide temporary, as-needed investigative support to the Problem Resolution System Office (PRS). The selected vendor will supplement internal staffing by managing state complaints from intake through resolution, which includes gathering and reviewing information to determine if schools or districts violated federal or state special education laws. Key deliverables include drafting factually accurate written decisions and issuing final determinations in compliance with DESE quality standards and regulations such as 34 C.F.R. § 300.151-153. The contract is structured as a fee-for-service agreement with a maximum obligation of 250,000 dollars for fiscal year 2027 and a potential total value of 500,000 dollars if renewed for fiscal year 2028. Award preference is given to registered Small Business Purchasing Program (SBPP) participants based on best value criteria. Proposals must be submitted via COMMBUYS by September 24, 2026, and must include a detailed budget, a description of services, and resumes of qualified personnel with expertise in IDEA and Section 504. All work is subject to DESE oversight, and the vendor must adhere to strict confidentiality and professional standards.
General Info
Place of Performance
Santilli Highway Everett, MA, 02149, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
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