This Solicitation opportunity from California was posted on June 27, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Apparel, Embroidery and Other Related Services

Closed

IFB-057-2879301-JIState & Local

Submission Closed07/30/2025

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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International

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The City of Mississauga is seeking a third-party vendor under solicitation RFP-2026-0036 to provide 311 after-hours services. Utilizing a hybrid service-delivery model, the City manages primary operations internally but requires external support for after-hours tier 1 and tier 2 coverage, as well as dispatch processes. Starting in 2027, the City will expand its internal operational hours, meaning the selected vendor will be responsible for the remaining after-hours windows and providing scalable support during emergencies, severe weather, major events, and periods of high demand. Interested parties must submit their responses through the City's EUNA Procurement portal by the deadline of December 10, 2026. This opportunity is managed by the City of Mississauga, with Victoria Mirlocca serving as the primary point of contact for inquiries.

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Solicitation # Doc842014

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Health Care Finance (DHCF)

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Police Department of City of Beverly Hills

POSTED

DEADLINE

RFP-758-2700000097-2 | Contact Center as a Service RFP

Solicitation # RFP-758-2700000097-2

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Member Acquisition & Retention Program

Solicitation # dd5560b1-03dc-4c5a-bdc9-2cf1a98cf7bc

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University of Texas M. D. Anderson Cancer Center

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Request Validation and Customer Support ServicesThe Request Validation and Customer Support Services subcontract supports the Massachusetts Executive Office of Health and Human Services by managing administrative intake and eligibility validation for prime contractors. The selected provider will operate a dedicated phone line and online portal to process requests, utilizing Fiscal Intermediary data to verify PCA eligibility. To ensure operational efficiency, the contractor must employ call center software to track service level agreements and provide ongoing customer assistance. Strict adherence to HIPAA compliance is required for all data handling to protect sensitive information. The contractor is responsible for delivering validated request data and comprehensive performance reports to the agency. This project is based in Boston and is categorized under NAICS code 561422, with a response deadline set for December 11, 2026.

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Request for Information City of Detroit Housing Resources Helpline

Solicitation # 550595

The City of Detroit Office of Contracting and Procurement, on behalf of the Department of Human, Homeless, and Family Services, has issued Request for Information 550595 to gather market insight from experienced call center operators. The primary objective is to obtain feedback to support and potentially upgrade the Detroit Housing Resource Helpline, which serves as a centralized entry point for residents seeking housing-related services. The system is projected to handle approximately 120,000 annual calls, requiring a robust intake and triage process utilizing multi-step scripts and logic to differentiate between emergency and non-emergency housing needs. The scope of this RFI focuses on two primary tracks: Call Center Operations and Call Center Technology/Integration. Interested respondents must provide a Respondent Questionnaire detailing their prior experience, including at least three relevant projects from the last five years, and identify any intended subcontractors. Additionally, respondents are asked to provide a proposed implementation timeline covering system design, installation, configuration, and testing, as well as the identification of key personnel who would be assigned to the project.

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Live Complaint Hotline Operator ServicesThis subcontract for Live Complaint Hotline Operator Services supports the Ohio Department of Health's Bureau of Survey and Certification. The selected provider will deliver 24/7/365 live, human-to-human telephone answering and real-time data entry for complaint hotline projects. Key responsibilities include interviewing callers and submitting complaint data directly into web-based forms, with a strict requirement that telephony systems operate without the use of AI or automation. To ensure the security and privacy of sensitive information, the contractor must maintain full compliance with HIPAA and IRS Publication 1075 standards. This opportunity falls under NAICS code 561422, with a response deadline set for November 19, 2026.

Bureau Of Survey And Cert

POSTED

11 days ago

DEADLINE

in 6 days

AI Contract Overview

The County of Orange Probation Department is seeking competitive electronic bids from qualified vendors to provide apparel, embroidery, silk screening, and related services under a new contract. The selected contractor will be responsible for supplying uniform embroidery and silk screening on an as-needed basis, ensuring high-quality customization options including multi-color designs and a variety of embroidery fonts. The contract emphasizes excellent customer service, requiring a dedicated representative to manage all Probation personnel inquiries and account needs. Bidders must have at least three years of relevant experience and operate within three miles of the specified Santa Ana location. The contract value is estimated between $50,000 and $200,000, with a response deadline of July 30, 2025. All bids must be submitted electronically through the County’s designated bidding system, and the process includes provisions for providing samples and artwork at no cost to the County. The primary point of contact for this solicitation is Janett Ibarra, reachable via email or phone.

General Info

Agency

California → Probation

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

CA, USA

Set-Aside

NONE

Documents

contract-document

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 27

Solicitation

Response DeadlineJul 30

Deadline has passed

Submission Closed

07/30/2025

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Organization & Contact Information

AgencyCalifornia → Probation

Contacts1 person available

OfficeN/A

Organization / AgencyCalifornia → Probation

Office AddressN/A

Contacts

Janett Ibarra

Full Description

The County of Orange, Probation, (hereinafter referred to as County) is requesting competitive bids from qualified vendors (hereinafter referred to as Bidder) for Apparel, Embroidery and Other Related Services. The awarded Contract, (hereinafter referred to as Contract) will be between the County and awarded Bidder, (hereinafter referred to as Contractor) in accordance with the model contract terms, conditions and scope of work. This is a fully electronic solicitation – only electronic bids submitted through the County’s online bidding system will be allowed; no other form of bid submittals will be accepted. Prior to submitting a bid, Bidders are advised to carefully read the instructions below, including the model contract and any solicitation attachments and/or exhibits.CONTRACTOR REQUIREMENTSThe contractor must be within three (3) miles of 1700 E. St. Andrew Pl., Santa Ana, CA 92705.Contractor shall have a minimum of three (3) years of business experience providing Apparel,Embroidery and Other Related Services.CONTRACTOR RESPONSIBILITIESContractor shall:Provide uniform embroidery and silk screening to County on an as-needed basis.Have a customer service representative to assist and handle all Probation personnel questions, needs, and overall management of the account.Provide samples of embroidery upon request at no cost to County.Artwork for new design (embroidery, silk screening, etc.) may require Contractor’s assistance and sample submission upon request at no cost to the County.Offer professional Silk Screening with multi-color design capabilities.Offer wide selection of embroidery fonts and custom multi-color design capabilities.