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Call Center & Scheduling Coordination

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires 24/7 call center services dedicated to veteran appointment scheduling, rescheduling, outreach, and logistical coordination, all conducted through HIPAA-compliant systems to ensure the privacy and security of sensitive health information. The work is part of a subcontract under the Department of Veterans Affairs, specifically managed by Sac Frederick, and is aligned with NAICS code 561422 for call center operations. The solicitation was posted on August 4, 2026, with a firm deadline for responses on August 12, 2026 at 2:00 PM, leaving a narrow window for qualified vendors to submit proposals. There is no set-aside designation specified, indicating open competition, and the place of performance details have not been provided, suggesting flexibility in where the services may be delivered as long as operational standards and compliance requirements are met.

General Info

24/7 HIPAA-compliant call center for veteran appointment logistics under VA subcontract, proposal deadline August 12, 2026.

Agency

Department Of Veterans Affairs → Sac Frederick (36C10X)View Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

MD

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Sac Frederick (36C10X)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Sac Frederick (36C10X)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 call center operations for veteran appointment scheduling, rescheduling, outreach, and logistics coordination using HIPAA-compliant systems.

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