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Cisco SmartNet Support Services Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with Lincoln Electric System seeks a Cisco Authorized Partner or Authorized Distributor to provide SmartNet hardware support for routing and server infrastructure projects. The selected provider will be responsible for delivering active support contracts for specific hardware serial numbers, ensuring operational stability for the agency's network environment. The scope of work includes tiered service levels based on equipment type, specifically 8x5 Next Business Day support for BE7M series hardware and ISR4331 series routers, and 24x7x4 hour response support for VG310 series gateways. Interested parties must submit their responses by November 19, 2026.

General Info

Cisco partner to provide SmartNet hardware support for Lincoln Electric System by November 2026.

Documents

This scope was carved out of 154-26.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

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CISCO Phone Systems Renewal

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Organization & Contact Information

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AgencyNebraska → Lincoln Electric System
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides SmartNet hardware support for prime contractors on Lincoln Electric System routing and server infrastructure projects. Provisions 8x5xNBD support for ISR4331 series routers and BE7M series hardware, and 24x7x4 support for VG310 series gateways. Must be a Cisco Authorized Partner or Authorized Distributor. Delivers active SmartNet support contracts for the specified hardware serial numbers.

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