This Solicitation opportunity from Virginia was posted on June 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Contact Center Solutions

Closed

RFP-113005State & Local

Submission Closed07/02/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Health and Human Services Commission

POSTED

9 days ago

DEADLINE

in about 1 month

AI Contract Overview

The Virginia Community College Shared Services Center is seeking a qualified provider to deliver a comprehensive contact center solution supporting prospective and current students with inquiries related to enrollment, retention, financial aid, and student accounts, as determined by individual colleges within the VCCS system. The contractor will be responsible for providing all necessary labor, equipment, materials, supervision, and ancillary services required to operate an effective and responsive student support center, ensuring seamless communication and service delivery across the statewide community college network. The work is to be performed across Virginia, with flexibility to operate remotely or at designated locations as needed. Proposals must be submitted by 5 PM on June 23, 2026, with all questions regarding the solicitation due by 5 PM on May 29, 2026. This procurement is conducted under NAICS code 561422 and is not subject to any specific set-aside provisions. The solicitation, identified as RFP-113005, was posted on May 11, 2026, and is managed by the Virginia Community College Shared Services Center. Direct inquiries should be directed to Aubrey Wilcher at [email hidden] or by phone at [phone hidden]. Further details and submission instructions are available through the provided vendor portal link.

General Info

Contact center solution needed for Virginia Community College System student support, proposals due June 23, 2026.

Agency

Virginia Community College Shared Services Center

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Optional, VA, USA

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

1 update

PhaseClosed

PostedMay 11

Solicitation

Deadline changedJun 12

Response deadline changed from Jun 23, 2026 to Jul 2, 2026.

Response DeadlineJul 2

Deadline has passed

Submission Closed

07/02/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyVirginia Community College Shared Services Center

Contacts1 person available

OfficeN/A

Organization / AgencyVirginia Community College Shared Services Center

Office AddressN/A

Contacts

Aubrey Wilcher

contact@example.gov

+1 (555) 000-0000

Full Description

The intent of this project is to provide a qualified contact center solution in support of potential and existing student questions regarding enrollment, retention, financial aid, and/or student accounts (as selected by individual colleges). The successful offeror shall provide all necessary labor, materials, supervision, equipment, services, incidentals, and related items to provide the necessary services listed within the attached documentation. Questions are due 5 PM 5/29/26, with proposals due 5 PM 6/23/26.