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This Government Contract opportunity from Department Of Transportation was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Customer Service and Help Desk Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422
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AI Contract Overview

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The contract involves providing toll-free call center support services tailored for data requesters, with a focus on assisting with consent-related inquiries, resolving disputes, and addressing frequently asked questions. It falls under the NAICS code 561422, which pertains to customer service and help desk support. The contract is designated as a subcontract opportunity posted by the Department of Transportation’s Office of Acquisition Management, with the place of performance located in Washington, D.C., zip code 20590. The solicitation was posted on May 20, 2026, and the deadline for responses is May 29, 2026, at 4:00 PM. Although specific details such as the solicitation number, type of set-aside, organization type, and point of contact are not provided, interested parties can access further information through the official SAM.gov workspace link. This contract aims to ensure seamless customer service operations for data requesters by providing robust support and effective resolution mechanisms.

General Info

Subcontract for toll-free call center support handling consent, disputes, and FAQs in Washington, D.C.

Agency

Department Of Transportation → 693JJ4 Office Of Acquisition Mgt

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Washington, DC, 20590, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Transportation → 693JJ4 Office Of Acquisition Mgt
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Transportation → 693JJ4 Office Of Acquisition Mgt
Office AddressN/A
ContactsNo contact information available

Full Description

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Toll-free call center support for data requesters including consent assistance, dispute resolution, and FAQs.