This Government Contract opportunity from Department Of Defense was posted on April 7, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Department of the Navy Civilian Human Resources Benefits Contact Center

Awarded

N0018922C0002Federal

Submission Closed04/01/2022, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Connexus Homes Limited

POSTED

DEADLINE

Provision of out of hours customer call centre services.

Solicitation # 2026/S 000-096246

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Connexus Homes Limited

POSTED

8 days ago

DEADLINE

in 16 days

AI Contract Overview

Contract N0018922C0002 was awarded on April 1, 2022, to LBO Technology, LLC, for a total value of 7,161,564.80 dollars. This Firm Fixed Price agreement provides essential support for the Department of Navy Human Resources Benefits Contact Center (HRBCC) within the Office of Civilian Human Resources (OCHR) Norfolk Operations Center. The procurement was managed by the NAVSUP Fleet Logistics Center Norfolk and conducted as a competitive 8(a) set-aside under NAICS code 561422 for telemarketing bureaus and other contact centers. The contract structure consists of a 10-month base year followed by four 12-month option periods. Additionally, it includes a provision for a six-month extension of services if necessary. The acquisition was processed in accordance with Federal Acquisition Regulation parts 12, 15, and 19, ensuring compliance with commercial item acquisition and small business program standards.

General Info

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

Contract Value

$7,278,534.67

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

VA, USA

Set-Aside

Awardee

LBO TECHNOLOGY LLC

Award Issued Date

05/01/2022, 12:00:00 AM UTC

Documents

Award Synopsis - Human Resources Benefits Contact Center (N0018922C0002)

award

Low

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Uniform Contract Format

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Timeline

PhaseAwarded

PostedApr 7

Award Notice

AwardedMay 1

Contract was awarded

Submission Closed

04/01/2022, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

Contacts2 people available

OfficeNORFOLK, VA, 23511-3392, USA

Organization / AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

Office AddressNORFOLK, VA, 23511-3392, USA

Contacts

Erik De Santis

Chelsey Crawford

Full Description

Subject: Human Resources Benefits Contact Center NAICS Code: 561422 - Telemarketing Bureaus and Other contact Centers Solicitation Number: N0018922R0007 & N0018922R0007 0001 Archive Date: April 30, 2022 This synopsis is to inform that NAVSUP Fleet Logistics Center Norfolk (FLCN), Contracting Department, Norfolk, VA 23511-3392 awarded a competitive 8(a) set-aside, Firm Fixed Price (FFP) contract to support the Department of Navy Human Resources Benefits Contact Center (HRBCC) for Office of Civilian Human Resources (OCHR) Norfolk Operations Center. The procurement was acquired in accordance with Federal Acquisition Regulation (FAR) Part 12 - Acquisition of Commercial Items in conjunction with Part 15 - Contracting By Negotiation and Part 19 - Small Business Programs. Contract N0018922C0002 was awarded on 1 April 2022 resulting from solicitation N0018922R0007 & amendment N0018922R0007 0001 to LBO Technology, LLC, in the amount of $7,161,564.80. The contract action includes a 10 month base year and four (4) 12-month option periods and the FAR 52.217-8, Option to Extend Services, thereby allowing a six (6) month extension if circumstances necessitate this option. This contract action was set aside for 8(a) participants and processed through full and open competition after exclusion of sources in accordance with FAR 19.8 (8(a) Program). The North American Industry Classification System (NAICS) code for this acquisition is 561422 with a size standard of $16.5 million. The Federal Service Code (FSC) is R431. This notice is not for a request of competitive proposals. The intent of this notice is to satisfy FAR 13.501 (a)(iii) and FAR 5.301(a)(1). There is no closing response date. Please direct all questions regarding this contract action to the following Point of Contact (POC): Erik De Santis erik.j.desantis.civ@us.navy.mil 757-443-1409 Contracting Office Address: NAVSUP Fleet Logistic Center Norfolk Contracting Department (Code 200) 1968 Gilbert St ste 600 Norfolk, VA 23511-3392 ******* End of Synopsis ********