Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, June 24 at 2:00 PM EDT

Register Free →

This Government Contract opportunity from Government of Canada was posted on April 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Non-Emergency Call Screening and Nuisance Call Management

Closed
Canada

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561422
New
SLED
HR Service Center Operations and SupportThe contract encompasses the comprehensive outsourcing of HR service center operations for the Florida Department of Management Services, covering a broad scope of employee support functions including call handling, ticket resolution, benefits enrollment assistance, open enrollment administration, and customer satisfaction surveys. These services are intended to ensure seamless, efficient, and high-quality HR support for state employees, with the contractor expected to manage end-to-end interactions and maintain high standards of service delivery and response times. The work will be performed remotely or through a centralized service model, with no specific geographic location designated for performance. The opportunity is structured as a subcontract and is open for proposal under NAICS code 561422, which classifies employment services including temporary help and HR outsourcing. The solicitation was posted on June 18, 2026, with a response deadline of August 26, 2026, allowing interested vendors sufficient time to prepare detailed submissions. There is no set-aside designation specified, meaning all eligible contractors may compete without restrictions based on business size or demographic classification. The contract aims to enhance the state’s internal HR service delivery by leveraging external expertise and scalable operational capabilities.
Department of Management Services

POSTED

3 days ago

DEADLINE

in 2 months

AI Contract Overview

Show more

The contract focuses on filtering and documenting non-urgent or nuisance calls to prevent false alerts within the Canadian Nuclear Safety Commission. It requires secure logging of these calls and the escalation of any suspicious activity detected, ensuring proper management and response while minimizing disruptions caused by irrelevant or misleading communications. The work is based in Ottawa and is part of the subcontracting opportunities related to non-emergency call screening under the NAICS code 561422. Issued on April 27, 2026, this opportunity invites responses by May 13, 2026, and is aimed at organizations capable of handling call screening operations with a focus on security and accuracy. The contract is managed by the Government of Canada and emphasizes safeguarding the integrity of the communication systems supporting the Canadian Nuclear Safety Commission’s mandate.

General Info

Filter and document non-urgent calls for Canadian Nuclear Safety Commission, secure logging, escalate suspicious activity.

Agency

Government of Canada → Canadian Nuclear Safety CommissionView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Ottawa, CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyGovernment of Canada → Canadian Nuclear Safety Commission
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Canada → Canadian Nuclear Safety Commission
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Filter and document non-urgent or nuisance calls to prevent false alerts, with secure logging and escalation of suspicious activity.