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This Government Contract opportunity from California was posted on July 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Platinum-Level Technical Support Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
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AI Contract Overview

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The contract entails 24/7 Platinum-Level Technical Support Services for Keeper PAM systems, delivering comprehensive incident response, continuous breach monitoring, and structured escalation management to ensure uninterrupted security operations. Support is provided under the KS-GOV-Platinum-Support plan, guaranteeing rapid resolution of critical issues and proactive threat detection throughout the lifecycle of the system. This subcontract is issued by the Office of Technology and Solutions I in California, with a posted date of July 22, 2026, and a response deadline of July 29, 2026, at 1:00 AMUTC. The North American Industry Classification System code 541519 categorizes the service under Other Computer Related Services, indicating a focus on specialized IT support rather than general procurement. The place of performance and point of contact details are unspecified, and no set-aside type is designated, making the opportunity open to eligible subcontractors without geographic or demographic restrictions.

General Info

24/7 Platinum technical support for Keeper PAM systems with breach monitoring and rapid incident response.

Agency

California → Ofc Technology and Solutions IView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 75350775.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

*Certified SB Only*  75350775-Keeper Software Renewal

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Ofc Technology and Solutions I
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Ofc Technology and Solutions I
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
24/7 technical support under the KS-GOV-Platinum-Support plan, including incident response, breach monitoring, and escalation management for Keeper PAM systems.

More opportunities from California → Ofc Technology and Solutions I

Same awarding agency

NAICS: 524128
SLED
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NAICS: 541611
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NAICS: 423430
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NAICS: 541512
SLED
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Solicitation # 73040873
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NAICS: 541512
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DEADLINE

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NAICS: 423430
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NAICS: 518210
SLED
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NAICS: 441110
SLED
CalHEERS SDMO RFP #73040873
Solicitation # 73040873
The State of California, through the Office of Technology and Solutions Integration, is soliciting proposals under RFP #73040873 for System Development, Maintenance, and Operations (SDMO) for the California Healthcare Eligibility, Enrollment and Retention System (CalHEERS). This system is critical for Covered California and the Department of Health Care Services, facilitating account creation, eligibility determination, and health plan selection for insurance affordability programs. The scope of work encompasses technical solutions, program support for cyclic needs, comprehensive project management, and a formal change control process for system enhancements. The contract is structured with five base years and five optional one-year extensions, with performance occurring in Sacramento, California. The procurement process utilizes a multi-step evaluation involving a qualification step, technical evaluation, and a Best and Final Offer. Technical scoring is weighted heavily toward the bidder's understanding and approach, specifically regarding project management, system enhancements, and program support, with additional points allocated for cost assessment and key staff qualifications. Bidders must pass a responsiveness gate by addressing all mandatory scorable requirements to avoid disqualification. Proposals must be submitted in three distinct volumes—Administrative/Bidder Requirements, Completed Contract, and Cost Data—by January 20, 2026. Key contractual requirements include strict adherence to IEEE standards for software verification and validation, the maintenance of professional liability insurance of at least 5 million dollars, and the use of secured bays for any offshore personnel. Financial administration requires electronic PDF invoicing submitted to the OTSI accounts payable department, with a standard payment term of 45 days. The award process also incorporates Small Business and Disabled Veterans Business Enterprise incentives to determine the final winning bidder.
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