Private Service of Process

The Florida Department of Revenue has issued Request for Information RFI #26/27-05 to gather market data on private service of process providers capable of serving legal documents related to paternity and child support cases across Florida. The RFI is not a solicitation or binding contract but serves as a preliminary market research tool to inform a future competitive procurement. Responses must be submitted via email to Tanisha Miller by 3:00 PM EST on August 21, 2026, using the prescribed Question and Response Matrix form, and vendors must be registered in MyFloridaMarketPlace to participate. The primary place of performance is the State of Florida, with service expected to occur in all counties, though limited out-of-state service may be relevant for long-arm jurisdiction cases. The RFI seeks detailed operational information including service attempt protocols, turnaround times, use of subcontractors, electronic tracking capabilities, customer support hours, and monthly service volumes, with 19 specific questions designed to assess vendor capacity and performance standards. No pricing data, contract clauses, evaluation factors, award criteria, or financial reporting requirements are included, as this is purely an information-gathering effort. Acceptance of service is documented through the timely filing of returns of service with the court and submission of copies to the Department, with performance metrics serving as de facto quality indicators. Vendors are not required to provide UEI or CAGE codes, self-certify size or socioeconomic status, or fulfill any formal representations or certifications at this stage. The agency has not specified any packaging, labeling, invoicing, or contracting officer roles, and the only point of contact is Tanisha Miller, who serves as the Purchasing Analyst for the inquiry.