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This Solicitation opportunity from California was posted on November 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Rfb - Medi-Cal Outreach And Enrollment Services

Closed
BPM001311State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422
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DEADLINE

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Workforce Staffing & Operational ManagementThis subcontract for the Oklahoma Insurance Department focuses on Workforce Staffing and Operational Management to support State-Based Exchange Contact Center projects. The selected provider will be responsible for the end-to-end management of the customer service representative workforce, including recruiting, onboarding, training, and ongoing management. Key operational requirements include utilizing workforce management and quality monitoring tools for forecasting and scheduling to ensure a fully staffed environment that consistently meets defined service level agreements. Due to the nature of the work, the contractor must possess specific experience in healthcare or Marketplace programs to effectively scale staffing levels during seasonal peaks. Interested parties should note that the response deadline for this opportunity is November 19, 2026.
Oklahoma Insurance Department

POSTED

3 days ago

DEADLINE

in 21 days
NAICS: 561422
New
SLED
RFP for State Based Exchange Contact Center
Solicitation # EV00000990
The Oklahoma Insurance Department, through the Office of Management and Enterprise Services, is soliciting proposals to establish a State Based Exchange Contact Center. This center will serve as a centralized hub for Marketplace-related consumer assistance, providing frontline support, specialized operational issue resolution, and inbound mail and document processing. The contract includes an initial term ending December 31, 2027, with four optional one-year renewals extending through December 31, 2031. Award selection is based on best value, evaluating a combination of technical and cost factors after a pass/fail assessment of mandatory qualifications. The selected supplier must adhere to rigorous security and compliance standards, including MARS-E / ARC-AMPE compliance, annual SOC 2 Type II certifications, and adherence to ADA and WCAG accessibility standards. Key operational requirements include the designation of a Security Officer and the implementation of industry-standard physical security for document handling. Pricing must be submitted via a specific cost proposal form, with separate pricing for language access services and optional capabilities such as AI-enabled interactions and outbound calling. All travel expenses must be included in the total bid price, and the state is exempt from state sales, use, and excise taxes.
Oklahoma Insurance Department

POSTED

3 days ago

DEADLINE

in 21 days
NAICS: 561422
New
SLED
Payee Enrollment and Digital Literacy SupportThis subcontract for the New York State Insurance Fund focuses on managing payee enrollment and providing digital literacy support for prime contractors. The selected provider will be responsible for developing enrollment workflows, creating instructional materials, and operating a help desk to assist non-technical users. To ensure successful user adoption, the project will utilize CRM and ticketing systems, and all digital deliverables must strictly adhere to ADA compliance standards. The primary objective is to establish a fully enrolled payee base and a functional support mechanism for end users. Interested parties should note that the response deadline is November 18, 2026, and the project falls under NAICS code 561422.
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POSTED

3 days ago

DEADLINE

in 20 days
NAICS: 561422
New
Federal
Contact Center Operational ManagementThe Contact Center Operational Management subcontract, issued by the Navsup Flt Logistics Ctr Norfolk under the Department of Defense, focuses on providing management, staffing, and quality oversight for prime contractors supporting Department of the Navy contact center projects. The scope of work includes managing personnel schedules, monitoring performance metrics, and ensuring strict adherence to the Performance Work Statement, specifically regarding the operational oversight of the HRBCC. This 8(a) set-aside opportunity requires a provider with proven experience in high-volume government contact centers and mandatory DCSA/NISS Facilities Clearance. Key deliverables include the production of management reports and comprehensive staffing plans. The work is to be performed in Portsmouth, Virginia, with a response deadline set for November 2, 2027.
Navsup Flt Logistics Ctr Norfolk

POSTED

6 days ago

DEADLINE

in about 1 year
NAICS: 561422
New
SLED
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GRTC

POSTED

6 days ago

DEADLINE

in 12 days
NAICS: 561422
New
Federal
HRBCC
Solicitation # N69199HRBCCFY272
The Department of the Navy (DON) is seeking a contractor to establish and operate the Civilian Human Resources Benefits Contact Center (HRBCC), a dedicated single-service center providing technical guidance and support to current, separated, and prospective Navy civilian employees worldwide. This Firm-Fixed-Price commercial contract, set aside for 8(a) small businesses under NAICS 561422, requires the provision of all personnel and management necessary to advise employees on federal benefit programs, including FEHB, FEGLI, TSP, FEDVIP, FSAFEDS, and FLTCIP, as well as retirement support via the Online Retirement Application. The center will operate Monday through Friday from 7:30 AM to 7:30 PM ET, with extended hours during the final three business days of open season. Key personnel requirements include a Contact Center Manager, Lead Functional Assistant, and Computer Specialist, with strict limitations on substitutions during the first 120 days of performance. The contractor must adhere to rigorous security and compliance standards, including DFARS 252.204-7012 for safeguarding Controlled Unclassified Information, providing a secure document upload portal, and ensuring ADA compliance through toll-free TTY/TDD capabilities. Performance will be measured via a Quality Assurance Surveillance Plan (QASP) utilizing AI-assisted scoring for 100% of inbound calls. Interested respondents must provide capability statements, relevant past performance from the last five years, and verification of their facilities clearance level or DCSA NISS status.
Navsup Flt Logistics Ctr Norfolk

POSTED

6 days ago

DEADLINE

in about 1 year
NAICS: 561422
New
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Mitigation SECTION(MIT60)

POSTED

7 days ago

DEADLINE

in about 1 month
NAICS: 561422
SLED
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Department of State Health Services

POSTED

8 days ago

DEADLINE

in 21 days
NAICS: 561422
SLED
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Health and Human Services Commission

POSTED

8 days ago

DEADLINE

in about 1 month
NAICS: 561422
SLED
Bilingual After-Hours Answering & Dispatch ServicesThis subcontract for Bilingual After-Hours Answering and Dispatch Services supports prime contractors on municipal projects for the Florida Water Distribution agency. The selected provider will be responsible for professional call handling, obtaining caller information, and dispatching responders according to City direction. To ensure accessibility and compliance, the contractor must utilize Telecommunications Relay Service and IP-relay systems and provide itemized call logs upon completion of services. Eligible vendors must hold a valid Florida business license and employ operators fluent in both English and Spanish. The opportunity is categorized under NAICS code 561422, with a response deadline set for October 30, 2026.
Water Distribution

POSTED

9 days ago

DEADLINE

in 1 day

General Info

Agency

California → San Diego County

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

CA, USA

Set-Aside

NONE

Documents

1

RFB 1311 - San Diego County Sheriff's Office Medi-Cal Outreach and Enrollment Services

PDF, High priority: read this firstrfb
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → San Diego County
Contacts1 person available
OfficeN/A
Organization / AgencyCalifornia → San Diego County
Office AddressN/A
Contacts
Jack Leedham
contact@example.gov

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License Agreement with Judicial Council of California for the San Diego Sheriff’s Office Detentions Communications System - South Bay Regional Center

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DEADLINE

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Adoption of Resolution of Intention to Sell Surplus Real Property - 11.71 acres on Cottonwood Ave., Santee - County Parcel Number 2013-0091-A and Authorization

POSTED

1 day ago

DEADLINE

N/A
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Surplus Declaration and Authorization to Issue Notice of Availability – Approx. 12 acres at 9200 Magnolia Ave., Santee – County Parcel Number 2023-0036 C – D

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DEADLINE

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Resolution to Summarily Vacate a Portion of an Irrevocable Offer of Dedication for Public Highway in the Alpine Community Plan Area

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DEADLINE

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McCLELLAN-PALOMAR AIRPORT: SOLAR LIGHTING INSTALLATION ON PALOMAR AIRPORT ROAD FOR CLOSED LANDFILL S UNIT 1 (DISTRICT: 3)

POSTED

1 day ago

DEADLINE

N/A
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NAICS: 236220
New
SLED
Authorization to Advertise and Award of a Construction Manager at Risk Contract for Major Systems Renovation of the San Diego Central JailThe County of San Diego General Services is seeking a Construction Manager at Risk for the major systems renovation of the San Diego Central Jail located at 1173 Front Street, San Diego, California. The project focuses on modernizing critical infrastructure, including the replacement and upgrade of mechanical, electrical, and plumbing systems, as well as heating, ventilation, and air conditioning throughout the facility. The scope of work encompasses tenant improvements to housing units, administrative areas, kitchen, and laundry facilities, along with the modernization of dormitory rooms and office spaces. Additionally, the project includes the installation of new fire alarms, communications systems for radio, data, and phone, and integrated electronic security and control systems. This renovation is designed to improve existing facilities without expanding the overall footprint or capacity of the jail. Due to the nature of the work involving interior alterations and the replacement of utility systems, the project is categorically exempt from the California Environmental Quality Act under Sections 15301 and 15302. Project management is led by Marcus Lubich, and the initiative follows a Board of Supervisors approval granted on February 25, 2025, with formal documentation processed on September 11, 2026.
Commercial and Institutional Building Construction

POSTED

1 day ago

DEADLINE

N/A
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NAICS: 424210
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Hygiene Consumables SupplierThe Hygiene Consumables Supplier subcontract is issued by San Diego County to provide essential hygiene and laundry materials for prime contractors working on county hygiene service projects. The scope of work involves the recurring delivery of personal hygiene items, including soap, towels, and washcloths, as well as the regular shipment of comprehensive hygiene kits and laundry supplies. This opportunity is categorized under NAICS code 424210 and is to be performed within the city of San Diego. The solicitation was posted on October 27, 2026, with a response deadline set for November 26, 2026.
Drugs and Druggists' Sundries Merchant Wholesalers

POSTED

2 days ago

DEADLINE

in 28 days
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NAICS: 811412
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HVAC & Appliance MaintenanceThis subcontract for HVAC and Appliance Maintenance involves providing preventative maintenance and repair services for climate control and laundry systems on San Diego County hygiene service projects. The scope of work includes servicing air conditioning units with heat pumps, repairing LG 24 inch all-in-one washer and dryer combinations, and maintaining electronic shower timers to ensure all heating, cooling, and laundry equipment remains fully operational. Qualified providers must hold a valid HVAC Certification and an Appliance Repair License to perform these services. The project is located in San Diego, California, with a response deadline set for November 26, 2026.
Appliance Repair and Maintenance

POSTED

2 days ago

DEADLINE

in 28 days
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NAICS: 238220
New
SLED
Plumbing & Greywater System SupportThe Plumbing and Greywater System Support subcontract involves providing specialized connection and maintenance services for water and waste systems on County of San Diego hygiene service projects. The selected provider will be responsible for establishing greywater drainage, maintaining 300-gallon freshwater tanks and pumps, and ensuring that laundry machines and ADA shower stalls operate without leaks to deliver a fully functional system. This opportunity is open to Licensed Plumbing Contractors under NAICS code 238220, with performance taking place in San Diego. The solicitation was posted on October 27, 2026, and requires a response by November 26, 2026.
Plumbing, Heating, and Air-Conditioning Contractors

POSTED

2 days ago

DEADLINE

in 28 days
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NAICS: 561720
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Mobile Hygiene Facility Maintenance & SanitizationThe Mobile Hygiene Facility Maintenance and Sanitization subcontract involves providing recurring cleaning and sanitization services for shower stalls and laundry areas on County of San Diego hygiene service projects. The selected provider will be responsible for sanitizing every shower stall between uses, maintaining laundry room facilities, and managing waste disposal from 900-gallon poly waste tanks using industrial cleaning agents. All work must be performed in strict compliance with local health department sanitation standards to ensure the delivery of a fully operational and sanitized hygiene facility. This opportunity is categorized under NAICS code 561720 and is based in San Diego, California. Interested parties must submit their responses by the deadline of November 26, 2026. The contract is structured as a subcontract for prime contractors working with the San Diego County agency.
Janitorial Services

POSTED

2 days ago

DEADLINE

in 28 days
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NAICS: 484220
New
SLED
Specialized Heavy Hauling & TransportThis subcontract for Specialized Heavy Hauling and Transport involves the pickup and delivery of a 40-foot 5th wheel camper used for hygiene service projects within San Diego County. The selected provider is responsible for hitching and towing a 40 by 6.6 foot trailer, which includes critical pre-travel preparations such as emptying tanks and disconnecting all water, propane, and electrical lines according to specific travel guidelines. To qualify, the contractor must provide a heavy-duty truck equipped with a 5th wheel hitch and maintain a Commercial Driver's License if weight thresholds are exceeded. This opportunity is categorized under NAICS code 484220 and is managed through the San Diego County procurement system, with a response deadline set for November 26, 2026.
Specialized Freight (except Used Goods) Trucking, Local

POSTED

2 days ago

DEADLINE

in 28 days
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New
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RFI - HOMELESS HYGIENE SERVICES
Solicitation # 13383
The County of San Diego, through its Department of Purchasing and Contracting and the Office of Homeless Solutions, has issued Request for Information RFI 13383 to identify organizations capable of operating and maintaining a shower and laundry trailer to provide hygiene services for individuals experiencing homelessness. This action is strictly for information gathering and is not a procurement action, solicitation, or promise of a future contract. The County is seeking organizations with existing resources and funding to manage the trailer, which is a 40-foot long, 6-foot 6-inch wide 5th wheel camper featuring one ADA-compliant shower stall and requiring access to a greywater drainage system. Interested parties must submit a completed questionnaire via the BuyNet system by November 25, 2026, at 5:00 PM San Diego Time. Responses should detail operational plans, including potential locations accessible to the homeless population, staffing, cleaning and sanitization protocols, and a sustainable funding plan to cover insurance, DMV registration, and ongoing maintenance. The successful organization will be responsible for picking up the trailer from the County Operations Center. Any proprietary information submitted must be designated as confidential and accompanied by a signed Non-Disclosure Indemnification Agreement, as all responses are otherwise subject to the California Public Records Act.

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2 days ago

DEADLINE

in 28 days
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