This Solicitation opportunity from Social Security Administration was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RFI for UXG Survey Recruitment Services
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The Social Security Administration is seeking responses to a Request for Information for UXG Survey Recruitment Services to identify qualified vendors capable of recruiting a diverse pool of members of the public to participate in user research and usability testing for public-facing digital services including SSA.gov, MySocialSecurity, Digital SSN, the SSA Mobile App, Digital Identity, the Universal Benefits Application, and the National Appointment Scheduling Calendar. The solicitation, identified by number 28321326RI0000029, was posted on June 24, 2026, with responses due by June 26, 2026, at 5:00 PM Eastern Time. There is no set-aside designation for this opportunity, open to all eligible businesses under the NAICS code 541910 for Other Professional, Scientific, and Technical Services. The contracting office is located in Baltimore, Maryland, and the primary point of contact is Marissa L. Piegols, reachable via email at MARISSA.PIEGOLS@SSA.GOV. The recruitment efforts must ensure representation across various demographics to support equitable and accessible user experience improvements across SSA’s digital platforms.
General Info
Agency
NAICS
Place of Performance
MDSet-Aside
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Submission Closed
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Full Description
RFI for recruiting services to recruit members of the public to participate in user research and usability testing for public facing products, such as SSA.gov, MySocialSecurity, Digital SSN, SSA Mobile App, Digital Identity, Universal Benefits Application, National Appointment Scheduling Calendar, etc.
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