Custom Survey Design and Sample Planning

The contract involves designing a web-based customer satisfaction survey featuring both closed and open-ended questions to gather comprehensive feedback. Additionally, it requires the development of a sampling plan tailored to website traffic patterns and specific page requirements, ensuring accurate and representative data collection. The work will be performed primarily in Washington and is designated as a Total Small Business Set-Aside under the SBA program, specifically referencing FAR 19.5 guidelines. The solicitation, posted by the Department of Commerce Sspo under the Department of Transportation, calls for subcontractors with expertise in survey design and sampling methodologies applicable to web environments. The contract is classified under NAICS code 541910, highlighting research and development in social sciences and humanities. Responses are due by June 26, 2026, with an emphasis on delivering a solution that supports actionable insights based on site-specific visitor behaviors.