RFP-017-2988904-JC - Countywide Janitorial Services

The County of Orange operates a large and diverse portfolio of facilities that support essential public services, including public-facing offices, clinical and health service locations, libraries, detention and secure facilities, training centers, and administrative buildings. These facilities experience high daily usage, extended operating hours, and serve a wide range of users, including County staff, justice-involved individuals, vulnerable populations, and the general public. Maintaining clean, safe, and sanitary facilities is critical to supporting County operations, protecting public health, ensuring regulatory compliance, and maintaining public trust. Janitorial services play a direct role in risk reduction, infection prevention, facility longevity, and overall service delivery, particularly in high-traffic, high-risk, and continuously operating environments. The County is seeking a contractor capable of delivering consistent, professional, and full-service janitorial operations across multiple facility types with varying usage patterns, security requirements, and sanitation needs. The work extends beyond routine cleaning and requires the ability to adapt to operational realities, including after-hours service, emergency response, enhanced disinfecting, exterior waste challenges, and day porter support at select locations. Project Challenges: Managing services across multiple departments and facility types, each with distinct operational needs Maintaining sanitation standards in high-traffic and public-facing environments Supporting facilities with 24-hour operations, secure areas, or restricted access Addressing specialized cleaning requirements, including biohazard-sensitive areas and infection-control environments Responding quickly to unplanned events, such as spills, public health concerns, or increased facility usage Ensuring consistent service delivery while coordinating with County staff, facility managers, and security personnel A successful contractor will demonstrate the ability to deliver reliable, consistent, and high-quality cleaning services across all assigned facilities; proactively manage staffing, supervision, and communication to prevent service gaps; and recognize that this is a full-service operation requiring more than surface-level or minimum-effort cleaning. The contractor must respond promptly to day-to-day needs, issues, and emergency situations while maintaining strong quality control, compliance, and accountability practices. Successful vendors will also demonstrate a clear understanding of the County's operational complexity, show flexibility and responsiveness, and present a service approach that prioritizes health, safety, professionalism, and consistency in support of clean, safe, and professional County environments.
Official Notice #1: Update to OCSD Security Requirements – Invitation Code: The County has received questions regarding the Orange County Sheriff's Department (OCSD) security requirements for the Mandatory Pre-Proposal Job Walks. To provide clarification, the OCSD invitation code has been updated and is provided below for Respondents' use when completing the required security registration process. Updated Invite Code: BC-0235-r Respondents are responsible for reviewing the revised information and ensuring all applicable security and registration requirements are completed prior to attending the applicable Mandatory Pre-Proposal Job Walk(s).
Addendum #1: Addendum #1 issued to notify Respondents of "Official Notice #1: Update to OCSD Security Requirements - Invitation Code". The Notice advises Respondents that the Orange County Sheriff's Department (OCSD) has provided an updated invitation code for the required security clearance process associated with the Mandatory Job Walks. Updated Invitation Code: BC-0235-r
Addendum #2: Addendum #2 issued to notify Respondents that the Orange County Probation Department has updated its RSVP contact information for the Mandatory Job Walks. Effective immediately, Respondents shall no longer submit RSVP information to Michael Macias. Respondents shall submit all Orange County Probation Job Walk RSVP information to the following: Primary Contact: Rick Allen, Supervising Probation Correctional Officer, contact@example.gov Alternate Contact (Backup): Victor Vega, Supervising Procurement Contract Specialist, contact@example.gov The revised contact information is to be used solely for RSVP submissions and coordination of Orange County Probation job walks and does not apply to security clearances or access requirements for any other County buildings or facilities.
Addendum #3: Addendum #3 issued to revise Mandatory Job Walk Schedule - August 18 2026 to update John Wayne Airport Address and parking information. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #4: Addendum #4 issued to revise Mandatory Job Walk Schedule - August 25 2026 to remove Santiago Peak Communications Facility (OCSD) from the agenda. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #5: Addendum #5 issued to: Add Attachment G - " OCSD Tour Agreement and Civil Claims Release" form to the solicitation; and Revise Attachment F - "RFP-017-2988904-JC - Mandatory Job Walk Information Package rvsd" to update The Orange County Sheriff's Department (OCSD) Security Requirements by adding the following: Completion of the OCSD Tour Agreement and Civil Claims Release form for each individual attending the job walk. Submit the completed OCSD Tour Agreement and Civil Claims Release form to the Deputy Procurement Agent at contact@example.gov no later than Wednesday August 26, 2026. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #6: Addendum #6 issued to: Revise Attachment F - "RFP-017-2988904-JC - Mandatory Job Walk Information Package rvsd" to update The Orange County Sheriff's Department (OCSD) Security Requirements by adding the following: Submit the completed OCSD Tour Agreement and Civil Claims Release form along with a copy of a Valid government-issued photo identification (Drivers License, State Issued ID, Passport) to the Deputy Procurement Agent at contact@example.gov no later than Wednesday August 26, 2026. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #7: Addendum #7 issued to notify Respondents that the Orange County Probation Department has corrected the RSVP email addresses for the Mandatory Pre-Proposal Job Walks. Effective immediately, Respondents shall submit RSVP information using the updated email addresses provided in this Addendum. This change applies only to the Orange County Probation Department job walks. Respondents shall submit all Orange County Probation Job Walk RSVP information to the following: Primary Contact: Rick Allen, Supervising Probation Correctional Officer, contact@example.gov Alternate Contact (Backup): Victor Vega, Supervising Procurement Contract Specialist, contact@example.gov The revised contact information is to be used solely for RSVP submissions and coordination of Orange County Probation job walks and does not apply to security clearances or access requirements for any other County buildings or facilities. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #8: Addendum #8 issued to notify Respondents of scheduled increase to applicable minimum wage rates effective January 2027. The Cost Proposal language has been revised to reflect notice. Please use the See What Changed link to view all the changes made by this addendum.
Addendum #9: Addendum #9 issued to upload the following attachments: H - RFP-017-2988904-JC - Job Walk Locations - Day Porter Schedule I - RFP-017-2988904-JC - Job Walk Locations - Square Footage J - RFP-017-2988904-JC - County Facilities - Square Footage Please use the See What Changed link to view all the changes made by this addendum.
Addendum #10: Addendum #10 issued to revise the following: Overview "Summary" Solicitation, Project Documents, Section 3.2 Scope of Work, Item O. County of Orange Holiday, Please use the See What Changed link to view all the changes made by this addendum.
Addendum #11: Addendum #11 issued to attach redlined Attachment D – Model Contract, to correct and revise the following: Additional Terms and Conditions, Item 2. Term of Contract Attachment A – Scope of Work, Section 2.B Definitions, Item 38. Showers Attachment A – Scope of Work, Section D. Building Security, Item 3. Facility Security Attachment A – Scope of Work, Section E. Contractor's Responsibilities, Item 2. Health Attachment A – Scope of Work, Section K. Materials, Item 1. General Requirements Attachment A – Scope of Work, Section N. Services To Be Provided, Item 16. Strip, Scrub, Seal, and Wax Floors Attachment A – Scope of Work, Section N. Services To Be Provided, Item 29. Carpet Cleaning Attachment A – Scope of Work, Section O. County of Orange Holidays Attachment A – Scope of Work, Section P. Locations – Various County Buildings, Item 2. Various County Buildings Attachment B – Payment and Compensation, Section 2. Fees and Charges, Item B. Additional Work Please use the See What Changed link to view all the changes made by this addendum.
Addendum #12: Addendum #12 issued to extend Bid deadline to Tuesday November 17, 2026, at 2:00pm and to correct Attachment D - Model Contract, Additional Terms and Conditions, Item 2. Term of Contract. Please use the See What Changed link to view all the changes made by this addendum.