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This Solicitation opportunity from Hawaii was posted on May 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RFP 26-17 Visitor Assistance Program - Hawai‘i Island

Closed
P26002868State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The Hawai‘i Tourism Authority (HTA) is soliciting proposals for a Visitor Assistance Program on Hawai‘i Island aimed at supporting visitors experiencing crises. The selected provider will develop and manage a comprehensive program to assist visitors who have been victims of crime or other hardships during their stay. Services to be included are medical aid, coordination with law enforcement, assistance with airline and identification issues, visitor education, emotional support, and preventive measures addressing health and safety. The contract, titled "RFP 26-17 Visitor Assistance Program - Hawai‘i Island," is under the Department of Business, Economic Development, & Tourism and was posted on May 15, 2026, with a proposal deadline of June 16, 2026. The program seeks an effective and scalable solution capable of handling various visitor challenges on the island, with a key contact person named Tracey Fermahin available for inquiries. The initiative reinforces Hawai‘i’s commitment to providing a safe and supportive environment for tourists through a well-coordinated network of assistance services.

General Info

HTA seeks proposals for a Hawai‘i Island Visitor Assistance Program aiding crisis-affected tourists.

Agency

Hawaii → Department of Business, Economic Development, & Tourism

NAICS

624230 - Emergency and Other Relief Services View NAICS

Place of Performance

HI, US

Set-Aside

NONE

Documents

(15)

Exhibit G VAP Tracking Sheet Template

XLSXother

Visitor Assistance Program Monthly Report Template

DOCXreport-template

Attachment 08 Conflicts of Interest Disclosures and Attestation

PDFconflicts-of-interest-disclosure

Corporate Resolution Authorization Document

DOCXcorporate-resolution

Visitor Assistance Program Final Report Template

DOCXfinal-report-template

RFP 26-17 Standard Qualification Questionnaire for Offerors

DOCXstandard-qualification-questionnaire

HTA RFP No. 26-17 Offeror Checklist for Visitor Assistance Program

DOCXofferor-checklist

Subcontractor References Attachment for Solicitation

DOCXsubcontractor-references

RFP 26-17 Visitor Assistance Program Proposal Transmittal Letter

DOCXproposal-transmittal-letter

EXHIBIT J Quarterly Financial Report of Actual Expenses and Income FY2027

XLSXfinancial-report

Confidential Information List Attachment

DOCXconfidential-information-list

HTA RFP 26-17 Visitor Assistance Program Hawai'i Island

PDFrfp

Visitor Assistance Program Quarterly Report Template

DOCXreport-template

Contractor References Form

DOCXpast-performance

AG-008 103D General Conditions (1.10.23)

PDFgeneral-conditions

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyHawaii → Department of Business, Economic Development, & Tourism
Contacts1 person available
OfficeHI, US
Organization / Agency
Hawaii → Department of Business, Economic Development, & Tourism
Office AddressHI, US

Full Description

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The Hawai‘i Tourism Authority (HTA) is seeking proposals from qualified firms or individuals to provide an effective, responsive, capable and scalable program to provide assistance to visitors in crisis on Hawai‘i Island. The successful Offeror will be responsible for promoting, developing, and conducting a Visitor Assistance Program (VAP) to include, but not be limited to, providing and coordinating services to visitors victimized by crime and other adversities while on Hawai‘i Island, including but not limited to medical support services, law enforcement, helping with airline issues, assisting visitors to obtain acceptable identification, visitor information, education, emotional support and guidance, and prevention efforts targeting health and safety issues.