RFP 26-32 Utility Billing and Mailing Services

The City of Huntsville, Texas is soliciting proposals for Utility Billing and Mailing Services under solicitation number NO.26-32, with a posted date of July 30, 2026 and a response deadline of August 20, 2026. This solicitation is open to qualified vendors capable of providing comprehensive utility billing solutions, including accurate billing generation, customer service support, payment processing, and secure mail distribution services for utility accounts. The services are intended to support the city’s municipal utility operations and must be performed in alignment with local standards and regulatory requirements, though the specific scope of services such as system integration, reporting frequency, or data security protocols is not detailed in the provided information. Interested vendors must submit their responses by the stated deadline to the City’s Procurement Office, with primary point of contact being Lucy Gonzalez, Procurement Manager, reachable via email or phone provided in the solicitation. Charlsa Dearwester serves as the Purchasing Coordinator for secondary inquiries, and all official communications may also be directed to the general purchasing email. Proposals should demonstrate proven experience in similar municipal utility services, operational capacity, and compliance with data handling and customer privacy expectations. The contract is open to all eligible respondents, with no set-aside provisions indicated, and the place of performance is within the City of Huntsville, Texas, under the jurisdiction of the local government agency. Additional details and submission instructions are available through the official Texas SmartBuy portal.