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This Government Contract opportunity from Department Of State was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Warranty Services

Closed
Federal

Contract Overview

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The contract provides 12 months of comprehensive technical support and warranty services for a fleet of 50 devices, covering all aspects of troubleshooting, on-site repairs, and replacement of faulty units to ensure continuous operational functionality. Services are expected to be delivered in compliance with established service level agreements, with a focus on minimizing downtime and maintaining device reliability throughout the contract period. The work must be performed at the designated place of performance in Jakarta Pusat, Indonesia, with the US Embassy Jakarta as the contracting entity under the Department of State. The solicitation is classified as a subcontract and is governed by the NAICS code 811212, which aligns with electronic and equipment repair services. Interested parties must submit responses by the deadline of May 27, 2026, at 15:00 UTC to be considered for award.

General Info

12-month technical support and warranty for 50 devices at US Embassy Jakarta, Indonesia.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Jakarta Pusat, ID-JK, 10110, IDN

Set-Aside

NONE

Documents

This scope was carved out of PR16006108.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ICITAP CVE Audio Recording & Transcription Devices

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Jakarta
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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12 months of technical support and warranty services for 50 devices, including troubleshooting, repairs, and replacements.

More opportunities from Department Of State → US Embassy Jakarta

Same awarding agency

NAICS: 721110
New
Federal
Solicitation - Multiple-Award IDIQ – Hotel Accommodation and Related Hospitality Services
Solicitation # 191D3227R0005
The U.S. Embassy Jakarta is soliciting quotations for a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide hotel lodging, meeting and function room rentals, and related hospitality services in support of official U.S. Mission activities in Indonesia. The scope of work includes food and beverage services, airport transfers, ground transportation, and the provision of VIP holding and operations rooms. The government intends to award contracts to at least two lowest-priced, acceptable, and responsible offerors. The contract features a minimum guaranteed annual order of IDR 35,000,000 and a maximum ceiling of IDR 5,250,000,000, with all pricing required in Indonesian Rupiah. The ordering period for task orders runs from January 2027 through December 2027. Proposals must be submitted electronically to [email hidden] by November 19, 2026, at 10:00 a.m. Jakarta time. Each proposal must cover only one hotel property located in central Jakarta and include a technical proposal verifying facilities such as a 24-hour front desk, on-site restaurants, fitness and spa facilities, and comprehensive safety and security systems. Performance will be monitored via a Quality Assurance and Surveillance Plan, with strict thresholds regarding the honoring of contracted rates and a limit of two substantiated customer complaints per month. Contractors must maintain active SAM and NCAGE registrations throughout the period of performance and comply with all applicable Indonesian laws and U.S. Federal Acquisition Regulations.
Hotels (except Casino Hotels) and Motels

POSTED

2 days ago

DEADLINE

in 21 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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