Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, December 9 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Travel Clerk / Administrative Assistant Support

Open

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves providing comprehensive travel administration services for over 500 Reserve personnel, focusing on coordination of travel arrangements, support for conferences and training sessions, and managing Defense Travel System (DTS) status reporting. The scope also includes tracking Individual Blanket Agent (IBA) delinquencies and processing changes related to travel allowances, ensuring smooth and efficient handling of all travel-related activities. Awarded as a subcontract under a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside, the contract is managed by the Department of Defense through the Naval Supply Fleet Logistics Center in San Diego. The work will be performed primarily in San Diego, with the NAICS code 561422 indicating administrative management and general management consulting services. This contract aims to support military readiness by streamlining travel logistics and administration for Reserve members.

General Info

Provide travel administration, coordination, and DTS management for 500+ Reserve personnel under DoD subcontract.

Agency

Department Of Defense → Navsup Flt Logistics Ctr San Diego

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

San Diego, CA, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of N0024426QS016.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Logistics and Administrative Support Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedFeb 2

subcontract

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr San Diego

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Navsup Flt Logistics Ctr San Diego

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide travel administration for personnel, including coordination of travel, conference and training support for 500+ Reserve Personnel, DTS status reporting, IBA delinquency tracking, and allowance change processing.

Similar Contracts

Same NAICS industry code

311 After-Hours Services

Solicitation # RFP-2026-0036

The City of Mississauga is seeking a third-party vendor under solicitation RFP-2026-0036 to provide 311 after-hours services. Utilizing a hybrid service-delivery model, the City manages primary operations internally but requires external support for after-hours tier 1 and tier 2 coverage, as well as dispatch processes. Starting in 2027, the City will expand its internal operational hours, meaning the selected vendor will be responsible for the remaining after-hours windows and providing scalable support during emergencies, severe weather, major events, and periods of high demand. Interested parties must submit their responses through the City's EUNA Procurement portal by the deadline of December 10, 2026. This opportunity is managed by the City of Mississauga, with Victoria Mirlocca serving as the primary point of contact for inquiries.

City of Mississauga

POSTED

DEADLINE

FY 27 - DCAS - District Direct Contact Center - RFP

Solicitation # Doc842014

Solicitation Doc842014 is a request for proposals issued by the District of Columbia Office of Contracting and Procurement on behalf of the Department of Health Care Finance. The objective is to secure a contractor to staff, operate, and continuously improve the District Direct Contact Center (DDCC), which provides critical support for individuals enrolling in health and human service programs through the District Columbia Access System (DCAS). The contract is structured as a Firm Fixed Price agreement with a labor hour component, consisting of a one-year base term and four optional one-year extensions. Technical operations utilize Amazon Connect for the Automatic Call Distributor and Merative Social Program Management for eligibility determination. Award selection is based on a maximum of 112 points, with 90 points allocated to technical criteria, 10 to price, and 12 to preference points for certified business enterprises. Key requirements include a minimum of five years of experience in similar call center services and the provision of a Project Manager with a bachelor's degree. Contractors must adhere to strict compliance standards, including HIPAA and HITECH regulations for protected health information, the District of Columbia Living Wage Act, and Equal Employment Opportunity mandates. Additionally, the contractor must maintain an average Quality Score of at least 90% across customer interactions and comply with SBE subcontracting mandates, requiring at least 35% of the contract value to be subcontracted to Small Business Enterprises or Certified Business Enterprises.

Health Care Finance (DHCF)

POSTED

DEADLINE

Multilingual Virtual Customer Service Center (CSR)This subcontract for the Police Department of the City of Beverly Hills involves the operation of a Multilingual Virtual Customer Service Center to support parking citations and permits. The selected provider will manage a virtual call center featuring IVR and live agent support, accessible via a toll-free number and an online help desk. Services must be available seven days a week from 7:00 AM to 7:00 PM PT, with all staff based within the United States. To ensure accessibility for a diverse population, the center must provide support in English, Farsi, Chinese, Korean, and Spanish. The primary scope of work includes delivering live agent assistance and managing ticket resolution for prime contractors. Interested parties should note the response deadline of December 22, 2026, for this opportunity categorized under NAICS code 561422.

Police Department of City of Beverly Hills

POSTED

DEADLINE

in about 1 month

RFP-758-2700000097-2 | Contact Center as a Service RFP

Solicitation # RFP-758-2700000097-2

The Cabinet for Health and Family Services (CHFS) in Kentucky is soliciting proposals for a Contact Center as a Service (CCaaS) solution. The selected vendor will be responsible for the design, development, and implementation (DDI) and the full transition of current operations to the CCaaS platform, which includes assuming ownership of approximately 32 toll-free and local numbers. The system must maintain 24/7 availability and utilize a mobile-first user experience based on human-centered design principles. Key deliverables include a project work plan with a RACI chart, a staffing plan, and ADA compliance testing, with a review process managed via a 10-5-5 cycle. Proposals are evaluated based on a technical score (maximum 5,000 points) and a cost score (maximum 2,000 points), with the technical approach being the most heavily weighted factor. To be considered for award, bidders must achieve at least 60% of the maximum technical points. Submissions must be delivered in three separate parts—Technical, Cost, and Proprietary—via the Commonwealth eProcurement System by January 29, 2027. Vendors must comply with strict security and legal standards, including the Protection of Personal Information Security and Breach Investigation Procedures and Practice Act, and must notify the Commonwealth of any data breaches within 72 hours. Payment is issued within 30 working days following the acceptance of goods or services.

POSTED

DEADLINE

Member Acquisition & Retention Program

Solicitation # dd5560b1-03dc-4c5a-bdc9-2cf1a98cf7bc

The National Payroll Institute is seeking proposals under bid number NPI-RFP-0001 for a comprehensive member acquisition and retention program. The selected proponent will be responsible for delivering bilingual outreach in English and French using a strategic combination of live agent outbound calls, emails, and other direct-to-consumer methods. Rather than replicating existing processes, the Institute is looking for market best practices and encourages proponents to recommend their own optimized approach, channel mix, and commercial model. Interested firms must provide firm, binding pricing as part of their submission. The solicitation was posted on November 7, 2026, and the deadline for responses is November 23, 2026, at 9:00 AM. The program will be performed within Canada.

POSTED

DEADLINE

Benefits Participant Support ServicesThis subcontract for Benefits Participant Support Services involves providing direct customer support for prime contractors managing benefit projects for the Phoenix Union High School District. The selected provider must operate a dedicated call and claim unit within the United States to resolve participant inquiries regarding coverage and eligibility. Operations are required to run Monday through Friday, from 8:00 AM to 6:00 PM Arizona Time, utilizing toll-free telephone systems and CRM or participant database access to deliver support and maintain detailed call logs. The opportunity was posted on November 5, 2026, with a response deadline of December 10, 2026. Classified under NAICS code 561422, the contract is managed through the Procurement agency in Arizona. Interested parties can find further details and submission guidelines via the provided OpenGov procurement portal.

POSTED

DEADLINE

Health Plan Member Communications & Customer SupportThe Health Plan Member Communications and Customer Support subcontract focuses on providing member-facing support services for prime contractors managing State of Maryland employee health plan projects. The scope of work includes operating a dedicated help desk for benefit inquiries, drafting comprehensive benefit summaries, and executing member outreach initiatives utilizing CRM software and call center infrastructure. To ensure the security of sensitive information, all personnel assigned to the project are required to undergo HIPAA privacy training. Key deliverables for this engagement include the production of member support logs, the creation of both printed and digital benefit guides, and the management of targeted communication campaigns. This opportunity is categorized under NAICS code 561422, with a response deadline set for November 23, 2026.

POSTED

DEADLINE

Telemarketing ServicesThis subcontract for Telemarketing Services supports the University of Texas M.D. Anderson Cancer Center by providing outbound donor engagement. The selected provider will work under prime contractors to execute fundraising calls using established scripts, focusing on the acquisition, retention, and reactivation of donors. To qualify, providers must possess professional experience in healthcare or non-profit fundraising solicitation. The contractor is responsible for delivering essential performance data, including detailed call logs, donation reports, and lead lists. This opportunity is categorized under NAICS code 561422, with a response deadline set for December 4, 2026.

University of Texas M. D. Anderson Cancer Center

POSTED

DEADLINE

Request Validation and Customer Support ServicesThe Request Validation and Customer Support Services subcontract supports the Massachusetts Executive Office of Health and Human Services by managing administrative intake and eligibility validation for prime contractors. The selected provider will operate a dedicated phone line and online portal to process requests, utilizing Fiscal Intermediary data to verify PCA eligibility. To ensure operational efficiency, the contractor must employ call center software to track service level agreements and provide ongoing customer assistance. Strict adherence to HIPAA compliance is required for all data handling to protect sensitive information. The contractor is responsible for delivering validated request data and comprehensive performance reports to the agency. This project is based in Boston and is categorized under NAICS code 561422, with a response deadline set for December 11, 2026.

Executive Office of Health and Human Services

POSTED

DEADLINE

Transport Booking and Customer Support ServicesThe Transport Booking and Customer Support Services subcontract involves providing managed customer intake and scheduling for prime contractors working on North East Lincolnshire Borough Council projects. The primary responsibilities include managing the Phone n Ride booking line, addressing customer inquiries, and ensuring Out of Office coverage in accordance with Criterion 5. To execute these services, the provider must utilize professional call center infrastructure and CRM software while adhering strictly to GDPR compliance standards. This opportunity was posted on November 3, 2026, with a response deadline of December 3, 2026.

North East Lincolnshire Borough Council

POSTED

DEADLINE

Request for Information City of Detroit Housing Resources Helpline

Solicitation # 550595

The City of Detroit Office of Contracting and Procurement, on behalf of the Department of Human, Homeless, and Family Services, has issued Request for Information 550595 to gather market insight from experienced call center operators. The primary objective is to obtain feedback to support and potentially upgrade the Detroit Housing Resource Helpline, which serves as a centralized entry point for residents seeking housing-related services. The system is projected to handle approximately 120,000 annual calls, requiring a robust intake and triage process utilizing multi-step scripts and logic to differentiate between emergency and non-emergency housing needs. The scope of this RFI focuses on two primary tracks: Call Center Operations and Call Center Technology/Integration. Interested respondents must provide a Respondent Questionnaire detailing their prior experience, including at least three relevant projects from the last five years, and identify any intended subcontractors. Additionally, respondents are asked to provide a proposed implementation timeline covering system design, installation, configuration, and testing, as well as the identification of key personnel who would be assigned to the project.

City Of Detroit

POSTED

DEADLINE

Live Complaint Hotline Operator ServicesThis subcontract for Live Complaint Hotline Operator Services supports the Ohio Department of Health's Bureau of Survey and Certification. The selected provider will deliver 24/7/365 live, human-to-human telephone answering and real-time data entry for complaint hotline projects. Key responsibilities include interviewing callers and submitting complaint data directly into web-based forms, with a strict requirement that telephony systems operate without the use of AI or automation. To ensure the security and privacy of sensitive information, the contractor must maintain full compliance with HIPAA and IRS Publication 1075 standards. This opportunity falls under NAICS code 561422, with a response deadline set for November 19, 2026.

Bureau Of Survey And Cert

POSTED

DEADLINE

More opportunities from Department Of Defense → Navsup Flt Logistics Ctr San Diego

Same awarding agency

Marine Head System Components SupplierThis small business set-aside subcontract involves the procurement and delivery of specialized replacement parts and consumables for marine head systems supporting prime contractors for the Navsup Flt Logistics Ctr San Diego. The scope of work includes providing OEM components such as head pumps, rebuild kits, pump switches, bowls, toilet seats, vacuum breaker kits, marine-grade hoses, waste collection tanks, and anti-clog agents, with a specific focus on Dometic, Johnson Pump, and Jabsco models. The contract is managed under the Department of Defense and requires all specified parts to be delivered to the place of performance in San Diego. Interested parties should note the response deadline of November 16, 2026, and the classification under NAICS code 423830.

Industrial Machinery and Equipment Merchant Wholesalers

POSTED

DEADLINE

Marine Head System Inspection and Repair ServicesThis small business set-aside subcontract involves providing quarterly inspection and corrective repair services for marine head systems supporting the Navsup Fleet Logistics Center San Diego. The scope of work includes flushing systems with anti-clog agents, checking wire terminals for corrosion, and replacing critical components such as head pumps, rebuild kits, pump switches, bowls, and waste collection tanks. The contractor must be proficient in servicing Dometic, Johnson Pump, and Jabsco systems to ensure all units are fully operational and documented via electronic reports. Performance takes place in San Diego, specifically requiring base access to Naval Base San Diego and NAS North Island. This opportunity is categorized under NAICS code 331511 and is managed under the Department of Defense. Interested parties should note the response deadline of November 16, 2026.

POSTED

DEADLINE

Head Inspection and Repair Services of Harbor Security Boats in support of Commander Navy Region Southwest

Solicitation # N00244-27-Q-0005

Solicitation N00244-27-Q-0005 is a total small business set-aside for head inspection and repair services for Harbor Security Boats in support of the Commander Navy Region Southwest Port Operations mission in San Diego, California. The scope of work involves the inspection and repair of 17 boats, including 13 Metal Shark and 4 North River vessels, with an additional 6 boats requiring repair only without quarterly inspections. The contractor will be responsible for maintaining various head system types, including Dometic, Johnson Pump, and Jabsco models, and must provide repair completion reports and maintain a phone system with a message center. The period of performance begins December 1, 2026, and extends through November 30, 2028, covering a base year and two option years. The contract utilizes a hybrid pricing structure, employing Firm Fixed Price for preventive maintenance and Time and Materials for corrective maintenance labor and parts. Award will be based on a Best Value Tradeoff analysis, where technical approach and past performance confidence are significantly more important than price. Proposals must be submitted in three separate volumes—Technical, Past Performance, and Price—with strict page limits and formatting requirements. The government maintains the right to inspect all services at the place of performance, with a 60-day presumption of acceptance and a six-month window for the government to require corrections of deficient work.

Plumbing, Heating, and Air-Conditioning Contractors

POSTED

DEADLINE

USS AMERICA (LHA-6) MATERIAL HANDLING EQUIPMENT (MHE) REFURBISHMENT

Solicitation # N0024427R0005

The Navsup Fleet Logistics Center San Diego is seeking a Service-Disabled Veteran-Owned Small Business (SDVOSB) under NAICS code 811310 to perform the overhaul and refurbishment of twenty-three Material Handling Equipment (MHE) assets for the USS AMERICA (LHA-6) Aircraft Intermediate Maintenance Department. The objective is to restore these assets to full operational capability and OEM specifications or better to support aviation logistics and flight operations. The project involves off-ship refurbishment at a contractor facility within San Diego County, California, with a performance period of 180 business days from the first asset induction, excluding time for parts procurement. Refurbished assets are expected to be delivered to government storage by approximately March 2027. The scope of work includes induction inspections, corrective maintenance, corrosion treatment per TM 4795-12/1, and repainting using lead and chromate-free yellow paint per SAE AMS-STD-595. Critical requirements include operational verification of mechanical, hydraulic, braking, and steering systems, as well as Weight Handling Equipment (WHE) certification in accordance with NAVFAC P-307 and NAVSEA SW023-AH-WHM-010. Powder coating and battery replacements for 4,500 lb electric assets are excluded from the base scope. This is anticipated to be a Firm-Fixed-Price contract with payments made on a delivery basis via Wide Area WorkFlow (WAWF), governed by FAR 52.232-25. Interested respondents must submit a capability statement by November 16, 2026.

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

POSTED

DEADLINE

Specialized Packaging and Delivery LogisticsThis contract involves the specialized packaging, labeling, and secure delivery of flight suits to various government locations, ensuring strict adherence to serialized tracking for inventory control and accountability. The scope includes meeting military installation access requirements, which emphasizes compliance with security protocols and proper handling during transportation. The work is managed under the jurisdiction of the Department of Defense through Navsup Flt Logistics Center in San Diego, with physical performance taking place in Pensacola. Classified as a subcontract under NAICS code 493190, the contract prioritizes logistics related to specialized cargo handling and distribution. Although there is no set-aside designation or specific solicitation number provided, the contract ensures that all operational aspects comply with government standards, reflecting the high importance of security and accuracy in delivering equipment critical to military personnel readiness.

Other Warehousing and Storage

POSTED

DEADLINE

Quality Assurance and First Article Testing (FAT) SupportThe contract involves providing independent testing and quality verification services for flight suits, focusing on First Article Testing (FAT), batch inspections, and ensuring compliance with established military standards. This work supports the Department of Defense’s Navsup Fleet Logistics Center in San Diego and is performed in Pensacola. The contract falls under the NAICS code 541380, which relates to testing laboratories, indicating a specialized subcontract role in quality assurance. Key responsibilities include conducting rigorous evaluations of initial product samples to verify design and manufacturing processes meet specified criteria, followed by ongoing batch inspections to maintain consistency and quality throughout production. Compliance validation ensures that flight suits adhere to strict military requirements, safeguarding performance and reliability for end users. Overall, the contract plays a critical role in maintaining high-quality standards for essential military equipment through detailed testing and verification processes.

Testing Laboratories and Services

POSTED

DEADLINE

Custom Embroidery and Insignia ApplicationThis contract involves the custom embroidery and precise application of Blue Angels insignia, rank markings, name tapes, and other emblems onto flight suits. The work must adhere strictly to a specified visual guide and approved samples to ensure accuracy and consistency in the appearance of the flight suits. The services are to be performed as a subcontract under the NAICS code 315291, which relates to apparel manufacturing. The contract is issued by the Department of Defense through the Navsup Fleet Logistics Center in San Diego, with the place of performance specified as Pensacola. Although some details such as solicitation number, set-aside status, and contact information are not provided, the scope clearly focuses on high-quality, bespoke embroidery and attachment services to support the Blue Angels flight team’s uniform requirements. This ensures that all flight suits meet the exact standards necessary for official use.

Infants' Cut and Sew Apparel Manufacturing

POSTED

DEADLINE

High-Performance Fabric SupplyThe contract involves the supply of a specialized high-performance fabric that is both flame-resistant and electrostatic-dissipative, designed specifically for the production of Blue Angels flight suits. This fabric must meet stringent technical specifications, including precise pH levels, dimensional stability, and adherence to rigorous safety standards, ensuring optimal performance and protection for use in demanding aviation environments. The procurement falls under NAICS code 313310, which pertains to the manufacturing of textiles and related products. Managed by the Naval Supply Fleet Logistics Center in San Diego under the Department of Defense, the subcontract is intended to support operations based out of Pensacola. While certain administrative details like solicitation number and point of contact are not specified, the contract reflects a critical supply chain component for maintaining the safety and functionality of gear used by elite military flight teams. The partnership underscores the importance of specialized materials in defense applications, with a focus on durability and compliance with strict industry and safety benchmarks.

Textile and Fabric Finishing Mills

POSTED

DEADLINE

Custom Flight Suit ManufacturingThis contract involves the full lifecycle manufacturing of ceremonial flight suits for Blue Angels personnel, ensuring all processes from pattern development to final delivery meet stringent military specifications. The scope includes cutting, sewing, quality control, and adherence to precise standards necessary for the high-profile nature of these suits. The manufacturing activity will take place in Pensacola and is overseen by the Department of Defense through the Naval Supply Flight Logistics Center in San Diego. Designated as a subcontract under NAICS code 315210, this contract highlights the importance of specialized garment production within the military sector. The focus on quality control and compliance underscores the need for durability and performance in environments where these ceremonial suits are used. While specific details such as solicitation number and points of contact are not provided, this contract emphasizes a critical support role to the Blue Angels, reflecting both the technical and cultural significance of the finished product.

Cut and Sew Apparel Contractors

POSTED

DEADLINE

No subcontract or supplier opportunities availableThis prime contract was awarded non-competitively to the California Department of Rehabilitation under the Randolph-Sheppard Act. The agreement is managed by the Department of Defense through the Navsup Fleet Logistics Center in San Diego, with the place of performance located in San Diego, California. Because the California Department of Rehabilitation is required to self-perform all services associated with this award, there are no discrete subcontracting or supplier packages available. Consequently, there are no opportunities for outside subcontractors or suppliers to participate in this specific contract.

Vocational Rehabilitation Services

POSTED

DEADLINE

Vehicle Recompete: SAN CLEMENTE ISLAND BARGE — INDEFINITE DELIVERY / INDEFINITE QUANTITY N0024422R0011The Department of the Navy has established an Indefinite Delivery Indefinite Quantity contract for barge services at San Clemente Island under vehicle N0024422R0011. The contract's ordering period remains active until September 30, 2027, and is currently classified as a full recompete. The primary scope of work involves the weekly affreightment of potable water and dry cargo to support military operations at the Naval Auxiliary Field on San Clemente Island. There are currently eight active task orders with a total combined value of 12,927,892 dollars. Pacific Maritime Group Inc is the dominant provider, holding seven of the orders with a total value of 12,927,392 dollars, while Curtin Maritime Corp holds one order valued at 500 dollars. The highest value individual task order is dedicated to the transport of potable water and dry cargo, valued at 3,884,764 dollars.

Coastal and Great Lakes Freight Transportation

POSTED

DEADLINE

Travel Expense ManagementThis contract involves managing and processing government travel expenses with a not-to-exceed amount of $25,000. The scope includes voucher review and approval, ensuring compliance with the Joint Travel Regulations, and maintaining thorough recordkeeping. It is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside subcontract and falls under the NAICS code 541211, which relates to offices of certified public accountants. The contract is issued by the Naval Supply Fleet Logistics Center in San Diego, a Department of Defense agency, with the place of performance also located in San Diego. The focus is on providing specialized travel expense management services to support government travel operations efficiently within regulatory guidelines, ensuring accuracy and accountability in the processing of travel vouchers.

Offices of Certified Public Accountants

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Get full access

Join 750+ contractors already using CLEATUS