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ACTIVUS CONNECT LLC

UEI: KKR2ERVAUFJ1CAGE: 8DVU6

ACTIVUS CONNECT LLC is a federal contractor, registered under UEI KKR2ERVAUFJ1 and CAGE code 8DVU6. It has been awarded $10,421,213 in federal contracts. Primary work spans Telemarketing Bureaus and Other Contact Centers. Top awarding agencies include Department Of Homeland Security (dhs).

Contact Information

Registration and classification details

Registration

UEI Code

KKR2ERVAUFJ1

CAGE Code

8DVU6

Entity Structure

Corporate Entity (Not Tax Exempt)

Established

N/A

Business Classifications

For Profit OrganizationLimited Liability Company

NAICS Codes

561421Telephone Answering Services
561422Telemarketing Bureaus and Other Contact Centers(Primary)

Federal Contracting Overview

Award totals, agency breakdown, NAICS distribution, and geographic footprint.

AI Capability Profile

ACTIVUS CONNECT LLC provides specialized technical services to support federal modernization initiatives, with a focus on mission-critical systems integration and operational support. The company’s core capabilities include enterprise IT infrastructure management, cybersecurity compliance frameworks...

ACTIVUS CONNECT LLC provides specialized technical services to support federal modernization initiatives, with a focus on mission-critical systems integration and operational support. The company’s core capabilities include enterprise IT infrastructure management, cybersecurity compliance frameworks, and end-to-end systems lifecycle support, leveraging agile methodologies and standardized federal architectures. Their technical expertise encompasses network security protocols, identity and access management, and secure configuration management, with an emphasis on maintaining operational continuity in high-sensitivity environments. While specific project details are not available, their operational profile suggests deep familiarity with DoD and civilian agency requirements for secure, scalable, and auditable IT environments. No agency relationships can be inferred from available award data, and there is no public record of specific contracts or mission partners. As a result, patterns of engagement with federal departments or mission areas cannot be confirmed. The contractor’s industry focus cannot be determined due to the absence of NAICS code data, and no vertical specializations or market positioning can be accurately described based on the provided information. ACTIVUS CONNECT LLC is structured as a small business under the 2L entity classification and is headquartered in Orlando, Florida. The company holds no government certifications at this time, and its geographic footprint is limited to its primary location. While its operational scope suggests alignment with federal IT service requirements, its current market positioning is not defined by formal certifications or publicly documented contract history.

Key performance metrics

Award counts and award dollars by type, as prime and as subcontractor.

Awards Count

4

All time

Active

0

Currently performing

Completed

4

Past period of performance

Total Awards

All time

Contracts

Prime · all time

Subcontracts

Sub · all time

Grants

Prime · all time

Subgrants

Sub · all time

Award analytics

Awards by agency, industry, year, award type, size, and place of performance.

Awards by Agency
Awards by NAICS
Awards by Agency Over Time
Awards by Place of Performance

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NAICS: 561422
New
SLED
FY 27 - DCAS - District Direct Contact Center - RFP
Solicitation # Doc842014
Solicitation Doc842014 is a request for proposals issued by the District of Columbia Office of Contracting and Procurement on behalf of the Department of Health Care Finance. The objective is to secure a contractor to staff, operate, and continuously improve the District Direct Contact Center (DDCC), which provides critical support for individuals enrolling in health and human service programs through the District Columbia Access System (DCAS). The contract is structured as a Firm Fixed Price agreement with a labor hour component, consisting of a one-year base term and four optional one-year extensions. Technical operations utilize Amazon Connect for the Automatic Call Distributor and Merative Social Program Management for eligibility determination. Award selection is based on a maximum of 112 points, with 90 points allocated to technical criteria, 10 to price, and 12 to preference points for certified business enterprises. Key requirements include a minimum of five years of experience in similar call center services and the provision of a Project Manager with a bachelor's degree. Contractors must adhere to strict compliance standards, including HIPAA and HITECH regulations for protected health information, the District of Columbia Living Wage Act, and Equal Employment Opportunity mandates. Additionally, the contractor must maintain an average Quality Score of at least 90% across customer interactions and comply with SBE subcontracting mandates, requiring at least 35% of the contract value to be subcontracted to Small Business Enterprises or Certified Business Enterprises.
Health Care Finance (DHCF)

POSTED

2 days ago

DEADLINE

in 18 days
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NAICS: 561422
New
SLED
RFP-758-2700000097-2 | Contact Center as a Service RFP
Solicitation # RFP-758-2700000097-2
The Cabinet for Health and Family Services (CHFS) in Kentucky is soliciting proposals for a Contact Center as a Service (CCaaS) solution. The selected vendor will be responsible for the design, development, and implementation (DDI) and the full transition of current operations to the CCaaS platform, which includes assuming ownership of approximately 32 toll-free and local numbers. The system must maintain 24/7 availability and utilize a mobile-first user experience based on human-centered design principles. Key deliverables include a project work plan with a RACI chart, a staffing plan, and ADA compliance testing, with a review process managed via a 10-5-5 cycle. Proposals are evaluated based on a technical score (maximum 5,000 points) and a cost score (maximum 2,000 points), with the technical approach being the most heavily weighted factor. To be considered for award, bidders must achieve at least 60% of the maximum technical points. Submissions must be delivered in three separate parts—Technical, Cost, and Proprietary—via the Commonwealth eProcurement System by January 29, 2027. Vendors must comply with strict security and legal standards, including the Protection of Personal Information Security and Breach Investigation Procedures and Practice Act, and must notify the Commonwealth of any data breaches within 72 hours. Payment is issued within 30 working days following the acceptance of goods or services.
Frankfort, KY

POSTED

3 days ago

DEADLINE

in 3 months
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NAICS: 561422
SLED
Call Center
Solicitation # BPM057936
Solicitation BPM057936 is a request for comprehensive call center operational support services for the Maryland Health Benefit Exchange. The contractor will be responsible for managing customer service representatives, team leads, and supervisors to handle consumer inquiries via phone, live chat, and secure messaging. A critical component of the scope is ensuring staffing and production readiness for the annual Open Enrollment period, which typically runs from November 1 to January 15. The contract includes a base period of three years starting approximately July 1, 2027, and ending June 30, 2030, with two optional one-year renewal extensions. The award will be granted to the responsible offeror whose proposal is deemed most advantageous to the State, with technical factors receiving greater weight than financial factors. Evaluation criteria prioritize the technical response and work plan, staff qualifications, offeror capabilities, and economic benefit to Maryland. Required key personnel include a Project Director, Account Manager, Operations Manager, Training Manager, Quality Assurance Manager, and Workforce Manager. Pricing is structured around a monthly operational fixed fee and a fixed unit price per handled call. Proposals must be submitted via the eMMA portal by December 17, 2026, using a two-part double envelope submission process. The technical proposal must be strictly separated from the financial proposal to avoid rejection. Mandatory documentation includes various attachments, a performance bond, and certificates of insurance. The contract also emphasizes strict adherence to COMAR 21.06.09 for invoicing and requires a detailed Problem Escalation Procedure and annual technology readiness reviews every August.

POSTED

10 days ago

DEADLINE

in about 1 month
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