Affiliate Counselor Network Administration and Payment Services

The Vermont Agency of Human Services, through the Department of Disabilities, Aging and Independent Living and the Division of Vocational Rehabilitation, is seeking a contractor to serve as the affiliate counselor network administrator and payment agent for the HireAbility program. The selected contractor will manage a network of 60 to 90 independent 1099 mental health professionals, providing services for both in-person and telehealth needs. Key responsibilities include recruiting and screening qualified counselors, verifying credentials, monitoring licensure, and managing payroll and tax reporting. The contractor must provide a secure, internet-based administration and payment system with a help desk available during state business hours. The contract is for a five-year term with an anticipated start date of April 1, 2027. Performance is evaluated based on technology and reporting capabilities, key staffing, capacity to interface with program staff, and budget reasonableness. Deliverables include quarterly affiliate network reports and monthly utilization reports and invoices. The contractor must adhere to strict compliance standards, including HIPAA awareness, cybersecurity practices, and non-discrimination requirements under Title VI of the Civil Rights Act of 1964. Payment terms are Net 30 days following the submission of detailed monthly invoices and required documentation, such as a current W-9 and a certificate of insurance.