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This Solicitation opportunity from Government of Canada was posted on May 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Analysis of the Correctional Service of Canada (CSC) Workers’ Compensation Board (WCB) Claims, Costs, and recommendation for Reduction Options

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21120-27-5373481International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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Correctional Service Canada is seeking professional services under a sole-source procurement limited to qualified Supply Arrangement Holders under E60ZT-16TSSB Tier 1, specifically for Stream 2: Business consulting and change management services. The goal is to retain a single contractor to conduct a comprehensive, evidence-based analysis of Workers’ Compensation Board (WCB) claims across CSC facilities nationwide, identifying key drivers of costs, operational practices, governance gaps, and psychological injury trends including PTSD, with the aim of reducing claims while ensuring legal compliance and supporting employee recovery. The work requires benchmarking against comparable federal and large public sector employers, evaluating cross-jurisdictional WCB policies, and proposing actionable strategies for prevention, case management, resourcing, and psychological health interventions. The contract is expected to last one year with an estimated effort of 100 days, and only firms that have been formally invited—such as Deloitte, Gartner, Calian, and others—are eligible to submit proposals. Security requirements include Designated Organization Screening for the vendor and Reliability Status for all personnel, though bidders do not need pre-clearance to submit. The procurement is conducted under multiple international and domestic trade agreements, and all documentation must be submitted in either official language. Inquiries and submissions are directed to Nassima Aliouat, and debriefings are available upon request within 15 working days of bid results. The solution must be delivered nationally with performance centered in the National Capital Region.

General Info

CSC seeks Tier 1 supplier for one-year WCB claims consulting, assessment, and cost reduction services.

Agency

Government of Canada → Correctional Service of CanadaView Agency

NAICS

541612 - Human Resources Consulting ServicesView NAICS

Place of Performance

*Canada *National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Correctional Service of Canada
View Agency Profile
Office AddressN/A
Contacts
Nassima AliouatPoint of Contact

Full Description

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NOTICE OF PROPOSED PROCUREMENT (NPP) for Solutions-Based Professional Services (TSPS) Requirement This requirement is for: Correctional Service Canada (CSC) This requirement is open only to those Supply Arrangement Holders under E60ZT-16TSSB who qualify under Tier 1 (= $0 - $3.75M), in the metropolitan area and for the following stream(s): Stream 2: Business consulting/change management services The requirement is intended to result in the award of one (1) contract The following SA Holders have been invited to submit a proposal. 1. Big River Analytics Ltd. 2. Calian Ltd. 3. Cathexis Consulting Inc. 4. Dare Human Resources Corporation 5. Deloitte Inc. 6. FERENCE & COMPANY CONSULTING LTD. 7. Goss Gilroy Inc. 8. Gartner Canada Co. 9. Hackett Consulting Inc. 10. Hickling, Arthurs, Low Corporation 11. HumanSystems Incorporated 12. Parriag Group Inc and Atlantic Evaluation Group in Joint Venture 13. R.A. Malatest & Associates Ltd. 14. The Institute on Governance 15. MGIS Inc. 16. Le Groupe-conseil baastel ltée 17. Y2 Consulting Psychologists Inc./Psychologues consultants Y2 inc. Description of the Requirement: The Correctional Service of Canada (CSC) has a requirement for the provision of professional services under Stream 2: Business consulting/change management services. The work will involve the following: Background The Correctional Service Canada (CSC) operates federal correctional institutions and community offices across Canada, where employees are exposed to a diverse range of occupational hazards. These risks stem from direct interaction with incarcerated individuals, complex security operations, administrative responsibilities, and institutional health and safety challenges. This high risk, complex environment operates in CSC facilities across multiple provinces and territories, and has resulted in increasing psychological injury claims, Post Traumatic Stress Disorder (PTSD) risks, and long duration absences for employees at CSC. The resulting insurable claims are subject to various Workers’ Compensation Board (WCB) regimes. Objective To provide CSC with a comprehensive, evidence based assessment of WCB claim drivers, costs, operational practices related to WCB claims, and governance, with actionable recommendations to reduce WCB costs while maintaining legal compliance and supporting employee health and recovery. The work must include benchmarking with comparable federal departments and large public sector employers, analysis of cross jurisdictional WCB policies, options for prevention and case management, resourcing models, operational approaches, and psychological injury management practices Security: There are security requirements associated with this requirement. Please note that SA Holders do not need to have the required clearance to submit a bid. For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 – Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, Bidders should refer to the Contract Security Program of Public Works and Government Services Canada (http://www.tpsgc-pwgsc.gc.ca/esc-src/introduction-eng.html) website. Level of Security Requirement: Security Requirement: Annex C, Security Requirements Check List & Appendix A to Annex C – Security Requirements for Laptop Minimum Corporate Security Required: Designated Organization screening (DOS) Minimum Resource Security Required: Reliability Status Document Safeguarding Security Level Required: N/A Applicable Trade Agreements: The World Trade Organization Agreement on Government Procurement (WTO-AGP), the Canada-Chile Free Trade Agreement (CCFTA), the Canada-Peru Free Trade Agreement (CPFTA), the Canada-Colombia Free Trade Agreement (CColFTA), the Canada-Panama Free Trade Agreement (CPanFTA), the Canada-Honduras Free-Trade Agreement, the Canada-European Union Comprehensive Economic and Trade Agreement (CETA), the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), the Canadian Free Trade Agreement (CFTA), the Canada-Ukraine Free Trade Agreement (CUFTA), the Agreement on Trade Continuity between Canada and the United Kingdom of Great Britain and Northern Ireland and the Canada-Korea Free Trade Agreement (CKFTA). Proposed period of contract: The proposed period of contract shall be from the date of Contract award to one (1) year later Estimated Level of Effort: The estimated level of effort of the contract will be for 100 days. File Number: 21120-27-5373481 Contracting Authority: Nassima Aliouat Phone Number: 343-540-8957 E-Mail: nassima.aliouat@csc-scc.gc.ca Inquiries: Inquiries regarding this Request for Proposal (RFP) requirement must be submitted to the Contracting Authority named above. RFP documents will be e-mailed directly by the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “CANADABUYS.CANADA.CA” ” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. Debriefings: Bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within 15 working days from receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person. NOTE: The Task and Solutions Professional Services (TSPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact SPTS.TSPS@TPSGC-PWGSC.GC.CA

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