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City of Calgary - Request for Proposal - 26-1577 Call Centre Services for Building and Property Maintenance Services

Active

AB-2026-06559International

Response Deadline10/27/2026, 10:00:01 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Calgary is seeking proposals for call centre services to support building and property maintenance operations. This solicitation, identified as AB-2026-06559, is available through the SAP Business Network portal. Interested parties must submit their responses by October 27, 2026. No prequalification is required to bid on this project. The resulting agreement will feature an initial three year term with the possibility of two additional three year renewals, allowing for a maximum total duration of nine years. This procurement process is designed for direct commercial negotiations and is not intended to create a formal, legally binding bidding process. All inquiries should be directed to the primary buyer, Lisa Nezami.

General Info

City of Calgary seeks call centre services for building maintenance by October 27, 2026.

Agency

City of Calgary

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Calgary, AB, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation

PostedSep 28

Solicitation

Response DeadlineOct 27

Submission deadline

Response Deadline

10/27/2026, 10:00:01 PM UTCin 27 days

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Organization & Contact Information

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AgencyCity of Calgary

Contacts1 person available

OfficeN/A

Organization / AgencyCity of Calgary

Office AddressN/A

Contacts

Lisa NezamiBuyer

contact@example.gov

+1 (555) 000-0000

Full Description

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The Request for Proposal (RFP) is for Call Centre Services for Building and Property Maintenance Services. No prequalification is required for this RFP. Bidding documents are located in SAP Business Network portal found at supplier.ariba.com This procurement process is not intended to create, and will not create a formal, legally binding bidding process. It will instead be governed by the law applicable to the direct commercial negotiations. The Agreement will be for an initial term of three (3) year(s) and may be renewed for two (2) additional three (3) year terms, under the same terms and conditions and if mutually agreeable, not to exceed a maximum of nine (9) years
See RFP documents

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