This Government Contract opportunity from Department Of Health And Human Services was posted on November 6, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Claimant Communication and Outreach

Closed

Federal

Submission Closed11/28/2025, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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SLED

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The Local Government Purchasing Cooperative d/b/a BuyBoard

POSTED

DEADLINE

RFP 2026-RE-0002 - Region 4 Crisis Call CenterThe Richmond Behavioral Health Authority and Region 4 are seeking qualified firms to establish a term contract through competitive negotiation to operate a Crisis Call Center serving the needs of the community in Richmond, Virginia. This solicitation, identified as RFP-122663 and titled RFP 2026-RE-0002, was posted on July 10, 2026, with proposals due by July 21, 2026. The contract will support essential behavioral health crisis response services aligned with NAICS code 561422, focusing on providing timely, accessible, and professional intervention for individuals in crisis. The work is to be performed entirely within Richmond, Virginia, and the contract will be awarded through a competitive process to ensure the highest level of service delivery. The agency, a political subdivision of the Commonwealth of Virginia, expects the selected vendor to provide comprehensive crisis call center operations including 24/7 availability, trained personnel, coordination with local emergency services, and adherence to state and local behavioral health standards. All inquiries and proposal submissions must be directed through the designated point of contact, Michael Rogers, reachable via email at michael.rogers@rbha.org or by phone at 804-819-4116. Interested parties must access the official solicitation details through the provided online portal to review full requirements, evaluation criteria, and submission guidelines, ensuring compliance with all procedural and operational expectations outlined by the Authority.

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DEADLINE

Enrollment BrokerThe State of Texas, through the Texas Health and Human Services Commission, is seeking a single qualified Enrollment Broker to manage comprehensive enrollment, outreach, financial contribution, and fund management services aimed at enhancing the client experience. This contract requires the contractor to execute all aspects of Enrollment Broker Operations in strict alignment with the solicitation specifications, ensuring seamless coordination and delivery of services statewide. The contractor will be responsible for proactive client engagement, accurate financial assessments, and effective management of related funds to support program accessibility and efficiency. The solicitation, identified as HHS0016867, was posted on July 8, 2026, with responses due by September 4, 2026, at 4:30 PM Central Time. The contract is directed by the Texas Health and Human Services Commission and will be performed throughout the state of Texas. Primary point of contact for inquiries is Amy Castro, reachable via email at amy.castro@hhs.texas.gov or phone at 512-776-6155. The solicitation is open to qualified entities through the Texas SmartBuy portal, with no specific set-aside or NAICS code designated.

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POSTED

DEADLINE

Multilingual Call Center OperationsThe contract requires the provision of 24/7 multilingual call center operations to support a toll-free hotline and WhatsApp channel for receiving public reports related to the Unaccompanied Alien Children program. Services include call intake, triage, routing, and escalation of incidents, ensuring timely and accurate handling of information from the public. The operational scope demands continuous staffing with language capabilities to serve diverse populations and maintain consistent response protocols around the clock. This is a subcontract under the Administration for Children and Families within the U.S. Department of Health and Human Services, classified under NAICS code 561422 for Investigation and Security Services. The contract does not specify a place of performance or set-aside status, and all services are expected to be delivered remotely or via centralized operations without geographic restrictions. The posting date indicates a future solicitation window, suggesting potential procurement activity in 2026 with no established point of contact details provided.

Administration for Children and Families (ACF)

POSTED

DEADLINE

Customer Support & Help Desk ServicesThe contract seeks a subcontractor to provide Tier 1–2 customer support for users of a retirement calculator system, responding to inquiries via phone and email while managing user accounts and ensuring all issues are tracked and resolved within 72 hours. The work is required to support the Department of Justice and will be performed at the designated location in Washington, DC with a zip code of 20530. This is a subcontract under the SBA set-aside program, classified under NAICS code 561422, indicating it is targeted toward small business providers offering office administrative services. Interested parties must submit responses by the deadline of July 20, 2026, at 4:00 PM, with the solicitation posted on July 8, 2026, and available through the eBuy platform under contract number GS-35F-0147T.

Department of Justice

POSTED

6 days ago

DEADLINE

in 7 days

General Info

Agency

Department Of Health And Human Services → HHS CDCView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

GA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedNov 6

subcontract

Response DeadlineNov 28

Deadline has passed

Submission Closed

11/28/2025, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → HHS CDC

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → HHS CDC

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Communicate with claimants to collect occupational history, explain dose reconstruction results, and respond to inquiries in a sensitive, compliant manner.