This Government Contract opportunity from Department Of Defense was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Defense Health Agency (DHA) Enterprise Referral Care Coordination Center (RC3) Virtual Industry Days for June 16-18

Closed

RC3Federal

Submission Closed06/12/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The Defense Health Agency (DHA) is hosting a virtual Industry Days event from June 16 to 18, 2026, to engage with industry partners regarding a prospective enterprise solution for a centralized Enterprise Referral Care Coordination Center (RC3). The purpose of this event is to gather market research and industry insights on successfully standardizing global appointing, referral management, and care coordination across the DHA's healthcare network, which serves over 9.6 million beneficiaries worldwide. Currently, care coordination is fragmented among more than 110 separate contracts and call centers, leading to inefficiencies and inconsistent patient outcomes. The DHA aims to address these issues by developing a comprehensive, standardized system for appointments, referrals, and care coordination on an enterprise level. The event will be conducted virtually via Microsoft Teams and will include a brief government overview of the challenge, followed by open forums, feedback sessions, and one-on-one discussions where vendors can present their solutions. Participation is intended for informational and market research purposes only and does not constitute a solicitation, commitment, or request for proposals. No offers or unsolicited proposals will be accepted, and the government will not reimburse any costs related to participation. Additional details, including the event agenda and registration information, will be posted on SAM.gov prior to the event, with all communications directed to a specified DHA contact email.

General Info

DHA hosts virtual Industry Days June 16-18, 2026, for Enterprise Referral Care Coordination.

Agency

Department Of Defense → Defense Health Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 8

special-notice

Response DeadlineJun 12

Deadline has passed

Submission Closed

06/12/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Defense Health Agency

Contacts1 person available

OfficeFORT DETRICK, MD, 21702, USA

Organization / Agency

Department Of Defense → Defense Health Agency

Office AddressFORT DETRICK, MD, 21702, USA

Contacts

DHA RC3 Vendor Engagement

contact@example.gov

Full Description

Defense Health Agency (DHA) Enterprise Referral Care Coordination Center (RC3) Virtual Industry Days for June 16-18

1.0 Invitation and Purpose

The Defense Health Agency (DHA) is issuing this Special Notice to announce upcoming virtual Industry Days for June 16-18. This event is for interested parties to share their expertise regarding a prospective requirement to establish an enterprise solution for a centralized Enterprise Referral Care Coordination Center (RC3).

The primary purpose of this Industry Day is for the Government to actively listen to and learn from industry partners. While the DHA will provide a brief overview of the RC3 mission and our current capability gaps, our main objective is to gather market research on commercially available technology, best practices, and innovative service solutions. We are seeking industry's insights and proposed approaches to solve our challenges with standardizing global appointing, referral management, and care coordination. This event will prioritize open feedback, information exchange, and bi-directional dialogue to ensure the Government understands the realm of possibilities before finalizing its acquisition strategy.

2.0 Background

The DHA delivers healthcare to over 9.6 million beneficiaries worldwide through a complex network of military treatment facilities (MTFs) and civilian partners. The current state of care coordination is fragmented across over 110 separate contracts and call centers, leading to inefficiencies and inconsistent patient outcomes. The purpose of the RC3 requirement is to establish an enterprise solution that standardizes services, including:

Global Appointing: A centralized system for all patient appointments.

Global Referral Management: A standardized process for managing and tracking all referrals across the enterprise.

Global Care Coordination: Consistent, high-quality care coordination for all beneficiaries.

3.0 Event Details

Date: Tuesday, 16 June – Thursday, 18 June 2026

Format: Virtual via Microsoft Teams, structured to maximize industry feedback.

Agenda: A detailed agenda and link for the virtual meeting will be provided to confirmed registrants. The event will include a brief Government overview of the requirement task areas, followed by dedicated time for open forums, industry feedback sessions, and potential one-on-one solution discussions where vendors can present their approaches to DHA personnel.

4.0 Event Details

Additional details will be posted on SAM.GOV in late May.

5.0 Disclaimers

This Special Notice is for information and planning purposes only and does not constitute a solicitation or a Request for Information (RFI).
This notice shall not be construed as a commitment by the Government.
Neither unsolicited proposals nor any other kinds of offers will be considered in response to this notice.
Responses to this notice are not offers and will not be accepted by the Government to form a binding contract.
The Government will not reimburse costs incurred by any entity for participation in this Industry Day. Attendance or participation does not imply receipt of future solicitations or favorable consideration for any future procurement.

6.0 Primary Point of Contact

All communications related to this Industry Day must be directed to the following email address:
dha.ncr.AD-SPT-CAE.mbx.dha-enterprise-rc3-acq@health.mil