Employee Engagement Survey

The Port of Seattle is soliciting proposals for a consultant to design and administer employee engagement surveys for approximately 2,600 employees. The selected firm will be responsible for providing the necessary technology platform to host surveys and dashboards, performing key driver predictive and prescriptive data analysis, and delivering interpretations and recommendations to the Executive Leadership Team and eligible managers. The scope also includes developing survey content aligned with equity, diversity, and inclusion values, ensuring participant anonymity and confidentiality, and providing training for managers on action planning and dashboard usage. The project is expected to span six years, beginning in the first quarter of 2027 and concluding by the end of the fourth quarter of 2032. The contract is a best-value award with a not-to-exceed ceiling of 300,000 dollars for the duration of the agreement. Evaluation criteria prioritize the proposed technical approach, quality assurance methodology, and the competence of the project team, with interviews serving as a critical component of the selection process. Key personnel requirements include a Team Leader, Talent Strategy Consultant, and Senior Project Manager. Administratively, the contract mandates Net 30 payment terms, electronic reporting of monthly amounts paid to subconsultants via the Port's Contractor Database System, and strict compliance with Title VI non-discrimination provisions and the Americans with Disabilities Act.