Employee Wellness Platform

The City of Phoenix is soliciting proposals under RFP PS-27-0485 for a professional services contract to implement a secure, user-friendly digital Employee Wellness Platform. The selected partner will provide a comprehensive solution including a web portal, Health Risk Assessments (HRA) with biometric integration, wellness challenges, and an evidence-based content library. The vendor is responsible for the technology, configuration, and administration of the Wellness Incentive Program for employees and their eligible spouses or qualified domestic partners. Key requirements include HIPAA certification to ensure the protection of health information and the ability to provide co-branded electronic communications. The contract is designed for a five-year term starting approximately January 1, 2028, with an optional one-year extension. Award decisions will be based on a weighted evaluation, with the Method of Approach accounting for 42.5% of the total score, focusing on scope compliance, platform functionality, and data privacy. Mandatory qualifications include passing a data privacy risk screening and a security risk profile assessment. To be considered responsive, offerors must submit a signed offer page, a conflict of interest and transparency form, and a certification regarding debarment. Financial terms stipulate that no advance payments are authorized, and a performance surety of 10% of the total administrative fee is required.