This Combined Synopsis/Solicitation opportunity from Department Of Housing And Urban Development was posted on June 8, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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HUD REAC/TAC Call Center

Closed

86614820R00003Federal

Submission Closed06/19/2020, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Request For Proposal Call Center Services for Central Fill Pharmacy

Solicitation # H26-25-037

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Connexus Homes Limited

POSTED

10 days ago

DEADLINE

in 15 days

General Info

Agency

Department Of Housing And Urban Development → Cpo : Program Support Branch Denver

Contract Value

$7,673,892.88

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Washington, DC, 20024, USA

Set-Aside

Awardee

ICUBE-IT JV

Award Issued Date

08/31/2020, 12:00:00 AM UTC

Documents

86614820R00003+REAC-TAC+Call+Center+Solicitation.pdf

86614820R00003+REAC-TAC+New+Solicitation+Amend+A0001.pdf

86614820R00003+REAC-TAC+Pricing+Format.docx

86614820R00003+REAC+TAC+PWS+Amend+A0001.pdf

86614820R00003+REAC+TAC+PWS.doc

86614820R00003+REAC-TAC+QASP.pdf

86614820R00003+WD+No.+2015-4281+Rev+16+dtd+4-23-2020.pdf

Nondisclosure-Agreement-between-HUD-and-Potential-Offeror.docx

PAST+PERFORMANCE+REAC+TAC.docx

REAC-TAC+Solicitation+-+Questions.xlsx

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Timeline

2 updates

PhaseClosed

PostedMay 15

Combined Synopsis

Notice updatedMay 19

Notice details unchanged. Attachments may have changed.

Deadline changedJun 8

Response deadline changed from Jun 18, 2020 to Jun 19, 2020.

Response DeadlineJun 19

Deadline has passed

Submission Closed

06/19/2020, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Housing And Urban Development → Cpo : Program Support Branch Denver

Contacts2 people available

OfficeDENVER, CO, 80202, USA

Organization / AgencyDepartment Of Housing And Urban Development → Cpo : Program Support Branch Denver

Office AddressDENVER, CO, 80202, USA

Contacts

Adrian Blackman

Michael Davenport

Full Description

The Department of Housing and Urban Development (HUD), Office of Public and Indian Housing (PIH), Real Estate Assessment Center (REAC), Technical Assistance Center (TAC) requires contractor support to operate a multi-channel, cloud-based, contact center operation. Tasks include Service Request processing and KnowledgBase Management

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