This Solicitation opportunity from Department Of Commerce was posted on January 28, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Inventor's Assistance Center (IAC) Services

Closed

1333BJ25R00150007Federal

Submission Closed02/06/2025, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Provision of out of hours customer call centre services.

Solicitation # 2026/S 000-096246

Connexus Homes Limited is seeking a reliable and customer-focused supplier to provide out-of-hours emergency repairs call handling services for its customers in Herefordshire and Shropshire. The service is designed to ensure timely support during evenings, weekends, bank holidays, and other closure periods. The appointed provider must have proven experience within the UK social housing sector and will be responsible for professionally managing calls, assessing the urgency of issues, providing clear advice, recording information, and dispatching emergency repairs to internal teams or nominated contractors according to established protocols. The contract has an estimated total value of 212,000 GBP including VAT, with an initial performance period from April 1, 2027, to March 31, 2029. There is an option to extend the agreement for an additional two years until March 31, 2031, subject to satisfactory annual performance reviews. This opportunity is noted as particularly suitable for small and medium-sized enterprises. The procurement process follows a two-stage competitive flexible procedure. Stage 1 requires a Pre-Qualification Questionnaire and a written tender submission, with the top four scoring bidders advancing to Stage 2. The second stage involves a further written tender, a pricing submission, and a clarification meeting. The deadline for enquiries is October 30, 2026, and the final tender submission deadline is November 6, 2026, at 12:00 pm. All submissions must be made electronically in English.

Connexus Homes Limited

POSTED

9 days ago

DEADLINE

in 16 days

AI Contract Overview

The contract titled "Inventor's Assistance Center (IAC) Services" is a solicitation issued by the Department of Commerce, specifically within the Office of the Patent and Trademark Office, located in Alexandria, Virginia. It is set aside for 8(a) small business competitors under NAICS code 561422, which pertains to business support services. The solicitation was posted on January 17, 2025, with a response deadline of February 6, 2025, and involves the provision of services related to inventor assistance. The contract includes seven attachments in addition to the Standard Form 1449, which likely detail specific requirements, scope of work, and contractual terms. The contract's size is not specified, indicating it may be of varying scope or value. Key points of contact for inquiries are Mike Spatuzzi and Kelly Gustafson, both reachable via email. The contract information is accessible through the SAM.gov portal, providing further details on the opportunity.

General Info

Contract for IAC Services by USPS for 8(a) firms; deadline February 6, 2025.

Agency

Department Of Commerce Pto

Contract Value

$1,801,799.11

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Alexandria, VA, USA

Set-Aside

Awardee

KONIAG PROFESSIONAL SERVICES, LLC

Award Issued Date

06/18/2025, 12:00:00 AM UTC

Documents

1333BJ25R00150007 Amendment 0001

49 pages · amendment

High

1333BJ25R00150007 - Solicitation/Contract for Commercial Items

57 pages · rfq

High

Attachment 3 - Pricing Matrix for Inventors Assistance Center Contract

2 pages · pricing-matrix

High

IAC QASP Rev 01-28-2025

23 pages · qasp

High

IAC Questions and Government Responses v2

12 pages · q-and-a

High

Inventor’s Assistance Center QASP

23 pages · qasp

High

Worksite Safety Guidelines

1 page · specifications

High

Alternate Worksite Agreement - USPTO IAC Support Services

3 pages · contract-document

Low

Offerors Questions.xlsx

2 pages · q-and-a

Low

Past Performance Questionnaire (PPQ)

5 pages · past-performance

Low

Patents Contact Centers Survey

12 pages · other

Low

USPTO Rules of the Road (OCIO-POL-36) v7.0

16 pages · other

Low

IAC+PWS_Rev1_28JAN2025.docx

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseClosed

PostedJan 17

Solicitation

Notice updatedJan 28

The notice description changed.

Response DeadlineFeb 6

Deadline has passed

Submission Closed

02/06/2025, 07:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Commerce Pto

Contacts2 people available

OfficeALEXANDRIA, VA, 22314, USA

Organization / AgencyDepartment Of Commerce Pto

Office AddressALEXANDRIA, VA, 22314, USA

Contacts

Mike Spatuzzi

contact@example.gov

Kelly Gustafson

contact@example.gov

Full Description

Page two of the amendment identifies all the updates that were completed to this solicitation. Please note that there are four attachments in addition to the amendment. Those attachments are as follows: 1) Revised PWS, 2) Revised QASP, 3) IAC Contact Centers Survey, 4) All solicitation questions and answers.