J065--EMS Equipment Maintenance | Preventative Maintenance and support.

This solicitation, issued under FAR subpart 12.6 as a Request for Quotation (RFQ) numbered 36C25026Q0413, seeks commercial maintenance and support services for floor cleaning and facility equipment at VA medical facilities, with a specific focus on preventative maintenance for equipment such as scrubbers, extractors, burnishers, vacuums, and steam cleaners. The procurement is exclusively set aside for small businesses as defined by NAICS code 811310, with a size standard of $12.5 million in average annual receipts, and is administered by the Department of Veterans Affairs through Network Contracting Office 10. The contract is structured as a firm fixed price (FFP) agreement with a base period of performance from May 15, 2026, to May 14, 2027, and includes multiple optional extension periods that may extend the total contract duration up to five years, with service extensions capped at six months at a time and subject to specific notice and rate adjustment rules. Pricing is to be proposed by respondents for monthly usage quantities of each equipment type, with no pre-established unit prices provided in the solicitation. The performance requirements mandate rapid response to emergency complaints within 24 hours and non-emergency issues within five business days, with all service reports submitted within 48 hours of completion. Contractors must comply with a government-mandated Quality Assurance Surveillance Plan (QASP) that enforces a 95% acceptable quality level for emergency and non-emergency resolution timelines and a 90% standard for timely reporting. Surveillance includes random on-site inspections, electronic tracking system check-ins, customer feedback, and annual facility audits. Offerors must submit proposals in five distinct PDF volumes—Administrative, Technical, Price, Past Performance, and Veterans Involvement—each under 30 megabytes and delivered solely via email to the designated Contract Specialist by the extended deadline of April 27, 2026. Evaluation will be based on a trade-off approach, assessing technical approach, past performance risk, price, administrative compliance, and veterans involvement credit, without assigning numerical weights. The contract incorporates key clauses requiring whistleblower protections, prohibition of restrictive confidentiality agreements, contractor employee identity verification per NIST and FIPS standards, and prohibitions against use of covered foreign technology. Offerors must verify their small business status and any socioeconomic certifications via SAM.gov at time of submission, with false representations subject