Recruitment and Management of Persons with Disabilities for UX Testing

The contract seeks to recruit, train, and manage individuals with disabilities to participate in usability and accessibility testing of digital platforms, with the goal of improving the inclusivity and functionality of government digital services. Participants will be engaged in structured testing sessions designed to evaluate user experiences across various digital interfaces, ensuring accessibility standards are met and exceeded. The work involves ongoing management of participants, including scheduling, support, feedback collection, and coordination with development teams to translate findings into actionable improvements. This subcontract is issued under the NAICS code 561312, indicating it falls within the temporary help services category, and is managed by the Government of Canada through the Department of Employment and Social Development. The opportunity is open to eligible contractors with a submission deadline of July 28, 2026, and performance is expected to occur across Canada, with no specific city designated. The initiative reflects a commitment to accessible design and inclusive employment practices, providing meaningful participation opportunities for persons with disabilities while directly contributing to the enhancement of public digital services.