This Solicitation opportunity from California was posted on September 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Request for Quotation - Mystery Rider- Undercover Survey of Bus Operators

Closed

Request for Quotation (RFQ) 26-4501-001State & Local

Submission Closed09/24/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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8 days ago

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in 2 months

AI Contract Overview

The City of Norwalk is seeking qualified firms to conduct an undercover survey of its Norwalk Transit System bus operators, focusing on evaluating revenue collection, passenger interactions, and safety practices. The survey is scheduled to take place over three days, from October 14 to October 16, 2025, and aims to gather insights into operational behaviors and service quality. The contract, classified under NAICS code 541910, is expected to be valued between $5,000 and $20,000, with the goal of assessing the performance of bus operators through covert observations. Interested vendors must submit their quotations by September 24, 2025, with the primary contact being Janet Welde, reachable via email at [email hidden] or by phone at [phone hidden]. The solicitation is posted on the PlanetBids platform, and the project is part of the City of Norwalk’s efforts to enhance transit safety and service standards. The contract will be awarded to a firm demonstrating the capability to perform detailed, reliable undercover evaluations within the specified timeframe and budget.

General Info

Agency

California → City of Norwalk

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

CA, USA

Set-Aside

NONE

Documents

Exhibit C - Price Sheet 26-4501-001

specifications

High

RFQ 26-4501-001 Mystery Rider- Undercover Bus Operator Survey

rfq

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedSep 2

Solicitation

Response DeadlineSep 24

Deadline has passed

Submission Closed

09/24/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → City of Norwalk

Contacts1 person available

OfficeN/A

Organization / AgencyCalifornia → City of Norwalk

Office AddressN/A

Contacts

Janet Welde

contact@example.gov

+1 (555) 000-0000

Full Description

The City of Norwalk invites quotations from qualified and experienced firms to provide Norwalk Transit System (NTS), a department of the City of Norwalk municipal government, an undercover survey of NTS Bus Operators. The goal of the survey is to observe and report Bus Operator behavior including revenue collection procedures, passenger relations, and safety. Survey shall be performed Tuesday, October 14, 2025, through Thursday, October 16, 2025.