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SaaS Platform Licensing and Maintenance

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract involves the ongoing licensing, hosting, maintenance, and technical updates for the FORESEE Verint SaaS survey platform utilized at Defense Commissary Agency (DeCA) commissary locations. The platform supports survey operations critical to customer feedback and experience management within the DeCA network. The contract is categorized under NAICS code 518210, which pertains to data processing, hosting, and related services, and is a subcontract arrangement managed by the Department of Defense. The services are performed primarily at Fort Lee, with no specific subcontract set-aside or organization type designated. The focus of this agreement is to ensure continuous and reliable operation of the SaaS platform, guaranteeing up-to-date features and technical support to maintain survey system functionality. The contract was posted in early February 2026, reflecting ongoing support efforts critical to DeCA’s customer engagement initiatives.

General Info

Licensing, hosting, maintenance, and updates for FORESEE Verint SaaS at DeCA commissaries, managed by DoD.

Agency

Department Of Defense → Defense Commissary Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Fort Lee, VA, 23801, USA

Set-Aside

NONE

Documents

This scope was carved out of HQC007.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Survey Platform

AI Contract Breakdown

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No documents to break down

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Timeline

PostedFeb 2

subcontract

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Commissary Agency

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Defense Commissary Agency

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing licensing, hosting, maintenance, and technical updates for the FORESEE Verint SaaS survey platform used across DeCA commissary locations.

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