Warranty & Maintenance Service Provider

The contract requires a qualified small business to provide comprehensive post-delivery warranty support and ongoing maintenance services for the Lumenis DeepFX Microscanner, a specialized medical device used in dermatological treatments. Services encompass troubleshooting system issues, performing repairs, delivering timely software updates, and replacing defective or worn parts to ensure continuous operational reliability. The work must be performed at the designated place of performance in San Diego, California, under strict adherence to technical and quality standards necessary for medical equipment support. All work is expected to maintain compliance with federal regulations and industry best practices for medical device servicing. This is a total small business set-aside contract under the SBA program, meaning only businesses certified as small by the Small Business Administration are eligible to respond. The North American Industry Classification System code 811212 applies, indicating the scope falls within medical and dental equipment repair and maintenance. The solicitation was posted on June 24, 2026, with a firm deadline for proposals on June 29, 2026, at 5:00 p.m. The contracting activity is managed by the Defense Health Agency, HCD West, under the Department of Defense, and the award will be made to ensure sustained readiness and performance of the device used in military and healthcare settings.