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Benefits Hotline Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Benefits Hotline Support Services subcontract for Seattle Public Schools provides a dedicated customer support hotline designed for prime contractors working on Seattle School District No. 1 projects. The selected provider is responsible for staffing a benefits help desk at least nine hours per day, five days per week, to offer direct guidance to employees regarding benefit inquiries. Key operational requirements include maintaining strict data protection standards for all sensitive information and delivering comprehensive help desk services supported by documented call logs. This opportunity, categorized under NAICS code 561110, was posted on September 1, 2026, with a response deadline of September 30, 2026.

General Info

Benefits hotline support for Seattle Public Schools providing employee benefit guidance and data protection.

Agency

Washington → Seattle Public SchoolsView Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

WA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP260701.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Employee Benefits Administration and Consulting Services

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Timeline

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Response Deadline

Submission deadline

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Organization & Contact Information

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AgencyWashington → Seattle Public Schools
ContactsNo contacts available
OfficeN/A
Organization / Agency
Washington → Seattle Public Schools
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provides a dedicated customer support hotline for prime contractors on Seattle School District No. 1 projects. Staffs a benefits help desk minimum 5 days per week, 9 hours per day, providing direct guidance to employees on benefit inquiries. Maintains data protection standards for sensitive information. Delivers operational help desk services with documented call logs.

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