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Call Center / Patient Scheduling Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract seeks a subcontractor to provide 24/7 call center services dedicated to managing transportation-related requests for veterans, including scheduling rides, confirming medical appointments, and processing cancellations. Operations must be available around the clock to ensure timely and reliable support for veterans accessing healthcare services. The work will be performed at a designated location in Vancouver with a zip code of 98661. The solicitation is classified under NAICS code 561422, which corresponds to call center services, and is issued under the Department of Veterans Affairs through the 260-NETWORK Contract Office 20. Interested parties must submit responses by the deadline of July 1, 2026, at 11:00 PM Eastern Time to be considered. The contract is structured as a subcontract, and no specific set-aside provisions are indicated for small businesses or other categories.

General Info

24/7 call center services for veteran transportation support in Vancouver, WA, via VA subcontract, deadline July 1, 2026.

Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)View Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Vancouver, WA, 98661, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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24/7 call center operations to manage transportation requests, schedule rides, confirm appointments, and handle cancellations for veterans.

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