This Government Contract opportunity from Department Of Veterans Affairs was posted on June 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Call Center / Patient Scheduling Support

Closed

Federal

Submission Closed07/01/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Solicitation # N69199HRBCCFY27

The Department of the Navy is seeking sources to provide comprehensive personnel, management, and operational services for the Civilian Human Resources Benefits Contact Center. The selected contractor will be responsible for staffing a dedicated single service contact center to support current, separated, and prospective Navy civilian employees. This includes providing technical guidance and information regarding essential employee entitlements and benefit programs such as the Federal Employee Health Benefits, Federal Employees Group Life Insurance, Thrift Savings Plan, Federal Dental and Vision Insurance Programs, and the Federal Long Term Care Insurance Program. This sources sought opportunity, identified by solicitation number N69199HRBCCFY27, is managed by the Navsup Flt Logistics Ctr Norfolk under NAICS code 561422. Interested parties must submit their responses by September 16, 2026. The contract is overseen by the Department of Defense, with the primary point of contact being William Spencer.

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Solicitation # DOC844161

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Health Benefit Exchange Authority (DCHBX)

POSTED

11 days ago

DEADLINE

in 10 days

AI Contract Overview

The contract seeks a subcontractor to provide 24/7 call center services dedicated to managing transportation-related requests for veterans, including scheduling rides, confirming medical appointments, and processing cancellations. Operations must be available around the clock to ensure timely and reliable support for veterans accessing healthcare services. The work will be performed at a designated location in Vancouver with a zip code of 98661. The solicitation is classified under NAICS code 561422, which corresponds to call center services, and is issued under the Department of Veterans Affairs through the 260-NETWORK Contract Office 20. Interested parties must submit responses by the deadline of July 1, 2026, at 11:00 PM Eastern Time to be considered. The contract is structured as a subcontract, and no specific set-aside provisions are indicated for small businesses or other categories.