This Government Contract opportunity from Department Of Veterans Affairs was posted on May 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Service and Help Desk Support for Returns

Closed

Federal

Submission Closed05/13/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

New

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HAYS COUNTY

POSTED

5 days ago

DEADLINE

in 20 days

AI Contract Overview

This contract involves providing customer service specifically for return authorizations, credit inquiries, and resolving issues related to reverse distribution services. It is structured as a subcontract with a total small business set-aside designation under FAR 19.5, ensuring that only eligible small businesses can compete. The contract falls under the NAICS code 561422, which pertains to customer service and help desk support. The contract is managed by the 247-NETWORK Contract Office 7 (36C247) under the Department of Veterans Affairs. The work will be performed primarily in Charleston, with the zip code 29401. The solicitation was posted on May 6, 2026, with responses due by May 13, 2026. The objective centers around providing efficient and responsive help desk support to manage returns and related inquiries, which is critical for maintaining smooth reverse distribution processes.

General Info

Subcontract for small businesses providing customer service for returns, credits, and reverse distribution support.

Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Charleston, SC, 29401, USA

Set-Aside

SBA

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 6

subcontract

Response DeadlineMay 13

Deadline has passed

Submission Closed

05/13/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

Office AddressN/A

ContactsNo contact information available

Full Description

Provide customer service for return authorizations, credit inquiries, and issue resolution related to reverse distribution services.