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Defense Travel Management Office, Travel Assistance Center Support

Awarded
H9821026CE002Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Contract H9821026CE002 was awarded to CACI, Inc. Federal on February 26, 2026, by the Defense Human Resources Activity Acquisition Management Directorate. This sole-source continuation contract provides critical interim support for the Defense Travel Management Office Travel Assistance Center to prevent service gaps caused by government shutdown delays. The contract covers CLINs 0001 through 0003 and is funded via Fiscal Year 2026 Operation and Maintenance funds. The primary place of performance is Chantilly, Virginia, with administrative oversight in Alexandria, Virginia. The scope of work involves providing uninterrupted 24/7 customer support via phone, chat, email, and ticketing systems for approximately 2.9 million Department of Defense travelers and 40,000 Defense Travel Administrators. Key services include assistance with the Defense Travel System, GSA City Pair Program, Government Travel Charge Card, and the Recruit Assistance Program for military recruits. The period of performance runs from February 27, 2026, to May 31, 2026, with an option to extend services under FAR 52.217-8 for up to six additional months, totaling a maximum of nine months. The award was justified under FAR 6.302-1 and 6.302-2 due to unusual and compelling urgency and the necessity of retaining CACI's institutional knowledge and system access to ensure operational readiness.

General Info

Agency

Department Of Defense → Defense Human Resources ActivityView Agency

Contract Value

$2,089,300.44

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Chantilly, VA, 20151, USA

Set-Aside

NONE

Awardee

CACI, INC. - FEDERALView Profile

Award Issued Date

Documents

(1)

DTMO TAC Bridge Justification for Other Than Full and Open Competition FY26-1652

PDF•justification-and-authorization

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Human Resources Activity
Contacts1 person available
OfficeALEXANDRIA, VA, 223504000, USA
Organization / Agency
Department Of Defense → Defense Human Resources Activity
View Agency Profile
Office AddressALEXANDRIA, VA, 223504000, USA
Contacts
Jada Weaver
contact@example.gov
+1 (555) 000-0000

Full Description

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Contract H9821026CE002 was awarded to CACI, Inc. – Federal on 26 February 2026.  The contract provided for continuation of Travel Assistance Center support and awarded Contract Line-Item Numbers (CLINs) 0001 through 0003. 


The contract was awarded on a sole source basis for continuation of services.  The Justification and Approval for the action is attached to this notice.

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