RFQ 27-05023 for Snowflake Solutions

This solicitation seeks bids for Snowflake products and services under RFQ 27-05023, with responses restricted to current ITS86 Category 1 awardees. The contract is administered by the Massachusetts Executive Office of Technology Services and Security through its ITD0001 office in Boston, with performance required on-site at the Commonwealth’s location in Boston, MA 02108. The solicitation requires submission of Form 1, the Cloud Terms Table, detailed cost responses, and supporting documentation such as license agreements, warranty terms, technical support descriptions, and the FBI CJIS Security Addendum V5.9.2, all in editable MS Word format. Evaluation is based on mandatory requirements including provision of Snowflake Business Critical Edition, full setup and configuration, ongoing maintenance, dedicated Resident Architect services, and documented training materials, with preferred factors including API integrations, 24-hour support, and live training. No numerical weighting is assigned; award will be based on best value, considering both technical merit and price without using a Lowest Price Technically Acceptable approach. The contract has an initial 36-month term with annual price increases capped at 3%, contingent on mutual written agreement for renewal. All personnel accessing Federal Tax Return Information or Criminal Justice Information must comply with IRS Publication 1075 and CJIS Security protocols, including fingerprint background checks, annual training, and non-disclosure agreements, and subcontractors must meet the same obligations with prior approval for any FTI-related work. The contractor assumes full liability for subcontractor compliance and must return or destroy all Protected Information within three business days of termination. Invoices must be submitted electronically to ITDInvoices@mass.gov within 45 days of deliverable acceptance, detailing resource names, dates, hours, and task descriptions. Formal corporate identifiers like UEI or CAGE are not required, and socioeconomic certifications are encouraged but not mandatory. The Commonwealth reserves the right to terminate immediately for material breaches of security or privacy obligations and to amend the contract to incorporate new generative AI policies.