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Technical and Customer Support Services

Active

Federal

Response Deadline06/15/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing ongoing technical and customer support services specifically for dosimeter users. The scope of work includes assisting users with device operation, handling billing questions, managing customer accounts, and resolving issues related to the support portal. The contract is set as a subcontract under NAICS code 561422, which covers customer service and technical support activities. Issued by the Department of Agriculture’s Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA, the services will be performed in Beltsville, with a ZIP code of 20705. The solicitation was posted on June 8, 2026, and responses are due by June 15, 2026, at 6:00 PM. While some specific organization and contact details are not provided, the contract emphasizes continuous and accessible support aimed at enhancing the user experience for dosimeter clients through effective technical assistance and account management.

General Info

Provide ongoing technical and customer support for dosimeter users under USDA subcontract.

Agency

Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

Beltsville, MD, 20705, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 8

subcontract

Response DeadlineJun 15

Submission deadline

Response Deadline

06/15/2026, 06:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDepartment Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Agriculture → Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical and customer support for dosimeter users, including device usage guidance, billing inquiries, account management, and portal troubleshooting.

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