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Customer Service and User Support for Federal Agencies

Active

Federal

Response Deadline08/06/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to deliver comprehensive customer support services for federal fleet users, encompassing account inquiries, violation resolution, and technical assistance through phone, email, and a web portal. The services must be available to users across federal agencies utilizing government vehicle programs managed by the General Services Administration’s Automotive Center, with performance expected to be based in Washington, D.C., at the 20405 ZIP code. The opportunity is open under the NAICS code 561422, indicating a focus on investigatory and security services, though the specific requirements center on user support operations rather than law enforcement functions. Respondents must submit proposals by August 6, 2026, by 9:00 p.m., with the solicitation posting on July 23, 2026, and no set-aside provisions specified, making it open to all eligible subcontractors regardless of business size or status.

General Info

Subcontractor needed for federal fleet customer support in D.C. via phone, email, portal; deadline August 6, 2026.

Agency

General Services Administration → Gsa/fas Automotive CenterView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

DC, 20405, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedJul 23

subcontract

Response DeadlineAug 6

Submission deadline

Response Deadline

08/06/2026, 09:00:00 PM UTCin 11 days

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Organization & Contact Information

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AgencyGeneral Services Administration → Gsa/fas Automotive Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

General Services Administration → Gsa/fas Automotive Center

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide customer support for federal fleet users including account inquiries, violation assistance, and technical help via phone, email, and web portal.

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