Dedicated Communications & Coordination Support

The contract requires the operation of a 24/7 dedicated communication team tasked with ensuring the timely and accurate transmission of radiology results across the VA medical center. This team will serve as the primary coordination hub, facilitating seamless communication between radiology departments, clinicians, and support staff to maintain critical patient care timelines. In addition to result transmission, the team must provide continuous technical support to address system issues, software glitches, or communication failures that could disrupt the flow of medical information, ensuring uninterrupted service around the clock. This subcontract is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses and falls under NAICS code 561422, which covers emergency and other relief services, indicating a focus on responsive, mission-critical operational support. The opportunity was posted on July 2, 2026, with proposals due by July 10, 2026, and is managed by the 250-NETWORK Contract Office 10 within the Department of Veterans Affairs. Performance will take place at the VA medical center, though specific location details are not provided. The contractor must be fully prepared to deliver high-reliability, real-time communication capabilities with no tolerance for delays or downtime in supporting urgent clinical workflows.