This Government Contract opportunity from Department Of Health And Human Services was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Help Desk & Technical Support for Payers and Sponsors
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
This contract is focused on providing continuous, around-the-clock help desk support specifically for Medicare Part D plan sponsors and other payers. The services include handling transaction issues, responding to Business Associate Agreement (BAA) inquiries, and managing system access concerns. The contractor is expected to promptly resolve both technical and operational problems to ensure smooth functioning and compliance. This subcontract, issued by the Department of Health and Human Services' Office of Acquisition and Grants Management, targets the NAICS code 561431, which relates to help desk and technical support services. The performance location is Baltimore, and the contract was posted on May 5, 2026, with responses due by May 17, 2026. The agreement aims to enhance support capabilities for health-related payer organizations, facilitating efficient issue resolution and customer service continuity.
General Info
Agency
NAICS
Place of Performance
Baltimore, MD, USASet-Aside
Documents
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Timeline
Submission Closed
