This Government Contract opportunity from Department Of Defense was posted on June 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Support for Toll Account Users

Closed

Federal

Submission Closed07/21/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561431

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N/A

AI Contract Overview

The contract requires the provision of customer support services to personnel of the Defense Contract Management Agency for issues related to toll account access, transponder functionality, violation disputes, and system troubleshooting, with a strict service level agreement requiring resolution within 12 hours of issue submission. Support must be delivered to ensure uninterrupted access and operational efficiency for DCMA staff who rely on toll systems for official travel and logistics. The work is to be performed at Fort Lee, Virginia, with the place of performance specified despite the lack of detailed address information. The contract is classified as a subcontract under NAICS code 561431, which corresponds to office administrative services, and was posted on June 22, 2026, with proposals due by 3:00 PM on July 21, 2026. While no set-aside designation or point of contact is provided, the sourcing authority is the Department of Defense through the Defense Contract Management Agency.

General Info

Provide customer support for DCMA toll systems at Fort Lee, Virginia, with 12-hour resolution deadline.

Agency

Department Of Defense → Defense Contract Managment OfficeView Agency

NAICS

561431 - Private Mail CentersView NAICS

Place of Performance

Fort Lee, VA, 23801, USA

Set-Aside

NONE

Documents

This scope was carved out of S5121A26QE006.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Vehicle Toll Management Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 22

subcontract

Response DeadlineJul 21

Deadline has passed

Submission Closed

07/21/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Defense Contract Managment Office

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Contract Managment Office

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide customer support to DCMA personnel for toll account access, transponder issues, violation disputes, and system troubleshooting with a 12-hour resolution SLA.