This Government Contract opportunity from Government of Canada was posted on June 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Operational Effectiveness Evaluation
Contract Overview
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AI Contract Overview
The Contract titled Operational Effectiveness Evaluation seeks to assess the efficiency and impact of the Ombudsman’s operations, with a focus on case management processes, resolution rates, and stakeholder satisfaction levels. The evaluation will examine how effectively the Ombudsman handles complaints, resolves issues in a timely manner, and maintains trust and confidence among those who interact with the office. This work requires a detailed analysis of operational data, feedback from stakeholders, and performance metrics to determine areas of strength and opportunities for improvement. The contract is classified as a subcontract under NAICS code 541612, which pertains to management consulting services, and is issued by the Department of National Defence on behalf of the Government of Canada. The solicitation was posted on June 30, 2026, with a response deadline of July 15, 2026, and performance is expected to take place within the National Capital Region. There is no set-aside designation specified, and the contract will require the contractor to deliver a comprehensive, evidence-based assessment that informs future operational enhancements and accountability measures.
General Info
Place of Performance
National Capital Region (NCR), CANSet-Aside
Documents
This scope was carved out of W6369-27-X004.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Independent Review of the Office of the DND/CAF Ombudsman
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Government of Canada → Department of National Defence
Same awarding agency
Earlier notices in this NAICS code
Posted before this notice, open and closed
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