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Operational Effectiveness Evaluation

Active

Canada

Response Deadline07/15/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Contract titled Operational Effectiveness Evaluation seeks to assess the efficiency and impact of the Ombudsman’s operations, with a focus on case management processes, resolution rates, and stakeholder satisfaction levels. The evaluation will examine how effectively the Ombudsman handles complaints, resolves issues in a timely manner, and maintains trust and confidence among those who interact with the office. This work requires a detailed analysis of operational data, feedback from stakeholders, and performance metrics to determine areas of strength and opportunities for improvement. The contract is classified as a subcontract under NAICS code 541612, which pertains to management consulting services, and is issued by the Department of National Defence on behalf of the Government of Canada. The solicitation was posted on June 30, 2026, with a response deadline of July 15, 2026, and performance is expected to take place within the National Capital Region. There is no set-aside designation specified, and the contract will require the contractor to deliver a comprehensive, evidence-based assessment that informs future operational enhancements and accountability measures.

General Info

Evaluate Ombudsman’s case management, resolution rates, and stakeholder satisfaction for Government of Canada.

Agency

Government of Canada → Department of National DefenceView Agency

NAICS

541612 - Human Resources Consulting Services View NAICS

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 30

subcontract

Response DeadlineJul 15

Submission deadline

Response Deadline

07/15/2026, 07:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyGovernment of Canada → Department of National Defence

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Department of National Defence

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Assess the efficiency and impact of the Ombudsman’s operations, including case management, resolution rates, and stakeholder satisfaction.

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